Good Data Cap
Service fees and charges for Good Data Cap:
| credit covered items | rate |
|---|---|
| standard national call | $0.99/min (+$0.39 flagfall) |
| national SMS | $0.39 each (up to 160 characters) |
| international calls | see table |
| international SMS | $1.25 each (up to 160 characters) |
| voicemail | $0.25/30sec |
| standard MMS | $1.75 each |
| video MMS | $1.75 each |
| 123- ask us anything | $1.75/30sec (+$0.25 flagfall) |
| 1223- directory assistance | $2.6/call + call rate if through connected |
| other service items | |
| extra mobile internet (3G) | $9.95/500MB; $14.95/1GB (exceeding data $0.10/MB) |
| 13 & 18 number call | $0.99/min (+$0.39 flagfall) |
| 15 & 19 number call | dependant on service you are calling |
Terms & Conditions
Summary of special terms and conditions:
1. Service provided includes standard & national voice calls to any mobile or landline, standard SMS and SMS alerts, MMS and Voicemail, 123 and 1223 directory assistance numbers. Other conditions apply to GPRS, IDD and International Roaming etc. All prices listed are GST inclusive and are subject to change.
2. Monthly plan fee is charged in advance every month. If your first bill is less than one calendar billing month, your monthly plan fee and your call credit will be adjusted on a pro-rata basis.
3. Your capped call credit does not include services of international roaming, premium numbers, competitions, voting, premium SMS, GPRS and mobile commerce transactions, etc. Your 3G Internet data is included according to your specific plan.
4. ‘Good’ time and ‘yes’ time calls exceeding the initial 20 minutes will be charged at a standard call rate, which are covered by your monthly call credits.
5. If you like to combine your Good Data Cap plan with your existing E.Tel fixed phone service, your Local 2-China rate will become your E.Tel’s “Call to China” rate.
6. A minimum 6-month contract term is required. You can only change to higher cap plan within your contract term. Any handset, if any, provided by your dealer with your contract is not under E.Tel’s warranty.
7. Unused call credits by end of each billing period cannot be carried over to the following billing period.
8. You accept that there may be more than 2 days delay to retrieve your data and call usage from our carriage provider; Because of this nature, any delayed or unbilled usages will be rebilled and charged as an item in the billing month that it is associated with.
9. It is your responsibility to self-monitor your data and call usage, as well to pay for all usage of your account, including delayed transaction items.
10. E.Tel may review your account from time to time and charge for your excess usage, without prior notice to the customer. E.Tel reserves the right to suspend or terminate your service if we are unable to charge, or if we suspect that there is extraordinary usage that may incur bad debt, or in case of any misuse or abuse.
11. A replacement fee of $25 applies when requesting a new SIM card under all circumstances.
12. Your plan will continue when your contract expires unless we receive a termination request from you. A written notice is required before the 15th of each month when a termination of the service is requested. The service should cease by the end of the month.
13. We reserve the right to block or cancel any premium text service on the customer’s behalf if the customer have not contacted us previously and explicitly stated that the customer would like this service.
14. We may send you free news and notifications via SMS from time to time. If you would not like to receive these messages please contact us.
15. Your monthly bill is viewable online, if paper bills are requested, a $2 surcharge applies.
16. This plan content is subject to modification, withdrawal or supplement.
17. For full and up to date terms, conditions and relevant amendments, please visit www.etel.com.au, or call 1300 38 35 88.
