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Welcome to E.Tel Mobile! We have some of Australia's lowest monthly plan fees. Bring your number across in 15 minutes, call us on 1300 383 588 to start saving today.

$10/mth

10GB

Promo $10 rate for 10 months!
This discount is provided in partnership with One Big Switch. Price reverts to standard $15 a month thereafter
Plan Inclusions

10GB data.

Speed is uncapped, often over 200Mbps

Extra data only $5/GB, avoid bill shock

Unlimited national calls & SMS

Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia

Free international calls

200mins free international calls

Month-to-month, no contract

Your Billing Cycle is from the 1st day to the last day of each month

eSIM also available

Dial *#06# to quickly see if your phone is eSIM compatible.

If it is, a 32-digit EID number will display on your screen.

Versatile plan background - E.Tel's diverse mobile offerings
One Big Switch Members

10GB

$10/mth

Unlimited national calls & SMS
200mins free international calls
No lock-in contract

Special rate for One Big Switch members

Keep your existing number

Customer support that listens

Powered by the Optus network

eSIM also available

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UNLEASH YOUR MOBILE FREEDOM WITH E.TEL

Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle.

Keep your number with E.Tel mobile plans
KEEP YOUR NUMBER

Switch to E.Tel seamlessly - bring your existing number with you.

Lightning-fast network for E.Tel prepaid SIM plans
LIGHTNING-FAST NETWORK

Stay connected with the speedy and reliable Optus network.

Unbeatable value mobile phone plans from E.Tel
UNBEATABLE VALUE

Get more bang for your buck with our incredible mobile plans.

No lock-in contract - flexible E.Tel SIM only plans
NO LOCK-IN CONTRACT

Freedom at your fingertips - change or cancel your plan whenever you like.

  • Can I transfer my existing number to E.Tel?
    Yes, transferring your number is easy. Simply provide your account details from your current service provider when you activate your SIM. Note: Porting your number will take approximately 15 minutes - 4 hours.
  • What network does E.Tel operate on?
    E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. Learn more about our network, as well as our 28 day network guarantee, at https://www.etel.com.au/coverage.
  • Is there international roaming?
    Absolutely, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, see our international roaming page for further information.
  • Will the 3G shutdown affect me?
    If you have an older phone that relies only on 3G technology, it will stop working once the 3G shutdown happens on the 28th of October 2024. You can find more information about this on our 3G shutdown info page.
  • Is there a contract term?
    There are no contracts for our SIM only plans, cancel at anytime and your plan will cease when your current period ends.
  • How long does it take to receive my new E.Tel SIM?
    Your sim card will be sent via Australia Post on the day or the next working day of your order. It takes approximately 2-7 working days depending on your area. Express Post is available for a small fee.
  • What happens when I run out of data?
    Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au.
  • Can I make international calls?
    Yes, all our plans can make international calls, our current 28/30-day plans and monthly plans feature included value to call the selected countries below: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, Us Virgin Is, USA, Venezuela, Vietnam *$0.25 flagfall may apply to each call for some plans, please check your plan's critical information summary to find out more. ​ If you have trouble dialling internationally, please contact us to activate your IDD service. ​ Please check your plan's Critical Information Summary to find out your plan's included value for international calls.
  • What's the billing cycle and charge?
    Monthly Plan Users Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. (e.g. If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August). 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.
  • Protecting against unauthorised transfers
    To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: ​ We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer.
  • Protecting against Unauthorised High-Risk Interations
    To protect you from unauthorised high-risk interactions, additional identity authentication processes will be used to authenticate your identity, before we undertake the high-risk transaction. A high-risk transaction means a transaction that can result in the following: Losing access to your service. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account.
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