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Learn more about E.Tel Communications, one of Australia's fastest-growing mobile service providers. Discover our mission, values, and commitment to delivering affordable, flexible mobile plans on the reliable Optus network. Reach our local team and see why E.Tel is dedicated to providing exceptional customer service. SINCE 1999 ABOUT E.Tel Your trusted partner in mobile and NBN services that gives everyday Aussies what they really want WHY AUSTRALIANS CHOOSE E.TEL At E.Tel, we're more than just a service provider – we're your partner in staying connected. Whether it's through affordable mobile plans or reliable NBN services, we’re here to keep you connected to what matters most. We truly value every customer and are committed to providing you with the best possible experience. While the big providers keep raising prices, E.Tel stands against the trend, offering quality services at fair prices because you deserve better. OUR JOURNEY Your Trusted Partner in Mobile Communication Since 1999, E.Tel has been dedicated to connecting Australians. Starting as a business landline provider, we grew to become one of Australia's fastest growing mobile service providers, proudly serving not only Australians but also people newly arriving in Australia as an official and comprehensive telecom service provider. In 2025, we further expanded our offerings to introduce our global travel eSIM service—an innovative solution designed to provide convenient, affordable and seamless connectivity to world travellers. With coverage in over 200 countries, our eSIM service empowers you to stay connected wherever you go, reaching beyond Australia to truly connect you with the world. Easy to set up and ideal for staying online abroad, our global travel eSIM eliminates the hassle of expensive roaming charges and the need to swap physical SIM cards. Guided by local values and a personal approach, E.Tel is proud to be your trusted partner in both Australian and global connectivity. OUR COVERAGE Reaching 98.5% of Australians At E.Tel Mobile, we believe in the power of connection. That's why we've partnered with the superfast and reliable Optus network, allowing us to reach 98.5% of Australians. Whether you're browsing the web, streaming your favourite content, or staying in touch with loved ones, our extensive coverage ensures a seamless connection experience across the nation. OUR VALUES Simplicity, Transparency, Affordability We believe that mobile communication should be simple and accessible to all. Our commitment to clear and transparent pricing means you'll always know exactly what you're paying for. For senior Aussies, we offer unbeatable discounts via the state-run seniors card programs. OUR COMMITMENT People-Centric Customer Service At E.Tel, we understand the importance of human connection. That's why our local team is always ready to hear from you. We believe you shouldn't have to sift through pages of self-help guides or wait hours on hold. Our commitment is to provide the highest quality, human customer service to each and every one of our valued customers. We would also love to hear your feedback about our service. OUR CREDENTIALS Excellence in Telecommunications, Recognised and Certified READY TO MAKE THE SWITCH? Join us today and enjoy freedom with E.Tel Mobile plans! No lock-in contracts, loads of data & great easy pricing. Choose Your Plan NOT SURE WHICH PLAN TO CHOOSE? Contact Us Today!

Find the best value SIM only mobile plans with E.Tel. Enjoy unlimited calls and texts, more mobile data, and flexible options on the reliable Optus network. Explore our top-rated mobile plans designed to offer maximum value for money. Switch to E.Tel today. SIM-ONLY PLANS Unbeatable Monthly SIM Plans More mobile data, loads of inclusions, transparent pricing, for some of the lowest monthly fee mobile sim only plans in Australia $24.90 - Save $44 in first 3 mnths 25GB $10/mth Free data roaming included* 100mins free international calls No lock-in contract View Details Buy Now Unlimited calls & SMS across Australia Number transfers and new numbers only eSIM and physical SIM options Free travel eSIM included - save up to $150 on roaming* Powered by Optus $29.90 - Save $29 in first 3 mnths 40GB $20/mth Free data roaming included* 200mins free international calls No lock-in contract View Details Buy Now Unlimited calls & SMS across Australia Number transfer and new numbers only eSIM and physical SIM options Free travel eSIM included - save up to $150 on roaming* Powered by Optus $38.90 - Save $56 in first 3 months 60GB $20/mth Free data roaming included* 300mins free international calls No lock-in contract View Details Buy Now Unlimited calls & SMS across Australia Number transfer and new numbers only eSIM and physical SIM options Free travel eSIM included - save up to $150 on roaming* Powered by Optus UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged mobile phone plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Write a Review

Find out about E.Tel's superior mobile network coverage. We have some of the lowest monthly plan fees in Australia on the reliable Optus 4G plus network. Here you can also find out about our network guarantee. Reaching 98.5% of Australians Mobile Network Coverage Across Australia E.Tel operates on the Optus 4G Plus Network at very fast UNCAPPED speeds, covering 98.5% of the Australian Population 30-Day Network Guarantee We are so confident in our superior network coverage that we are offering a 30 day network guarantee when you join us! If you are not satisfied with the coverage within the first 30 days, you may cancel your service and we'll refund the plan fee you have paid. You will only be charged for any services used that were not included as part of the plan. Try Now Have Questions? Contact Us Now!

Planning to spend time in Australia? Make sure you get your sim card before you land. Be prepared for your Aussie adventure alongside thousands of others like you. YOUR EXCLUSIVE CHINA AIRLINES E.TEL OFFER ✅ Enjoy 20% discount for China Airlines passengers ✅ Data and calls as soon as you land ✅ Unlimited local calls and SMS Explore Mobile Deals Free international calls back home Fast & reliable network Australia’s trusted mobile plans No contract, cancel anytime CHOOSE YOUR TRAVEL ESIM PLAN Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $10 credit for international calls Data as soon as you land Stay connected, travel with ease One of the fastest providers in Australia Buy Now 3GB 7 days $8.80 $11.00 Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $25 credit for international calls Data as soon as you land Stay connected, travel with ease One of the fastest providers in Australia Buy Now 12GB 14 days $20.80 $26.00 Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $30 credit for international calls Data as soon as you land Stay connected while travelling One of the fastest providers in Australia Buy Now 40GB 28 days $24.80 $31.00 Be ready for Australia Contact us today! Contact Now Choose your mobile plan 1 Get your eSIM today 2 Activate your eSIM prior to your departure 3 Data and full mobile service as soon as you land 4 A MUST HAVE BEFORE YOUR TRIP TO AUSTRALIA HEAR FROM OUR HAPPY CUSTOMERS! Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 READY FOR AUSTRALIA? Don't fall for expensive mobile plans on arrival, Join E.Tel Mobile today! No lock-in contracts, loads of data & no hidden fees. Contact Now Explore Deals support@etel.com.au PO Box 6093 North Sydney NSW 2059 Australia facebook.com/auetel

Learn how E.Tel Mobile protects your personal information. Our clear, fair privacy policy ensures your data is handled responsibly. Read about your rights and our commitment to privacy. Privacy & Security Need Help? At E.TEL Communications Pty Ltd ( ABN 84 075 084 329 ) , we take the protection of your privacy very seriously. We are committed to safeguarding your personal information and ensuring the security of your data. Why do we collect personal information? To provide you with our products and services, we need to collect certain personal information when you sign up. This is a legal requirement for us to supply you with the services you request. We may need to collect additional information after you join to manage your account and continue providing our services. We only collect personal information that is reasonably necessary for business purposes - specifically to supply you with the products you've requested and to provide you with the best possible service. How does E.Tel collect personal information? We collect personal information in various ways, including: Direct provision by you through our website, forms, phone, email, or social media During the process of providing you with a requested product or service From third-party service providers and business partners From publicly available sources Through electronic tagging mechanisms like cookies From our records of your service usage When required by law, such as identity verification before supplying a product or service How does E.Tel store and protect personal information? E.Tel uses a combination of computer storage facilities, paper-based files, and other records to store personal information. We have implemented numerous measures to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. We also take reasonable steps to destroy or de-identify personal information when it's no longer needed. How can I access my personal information? Upon request, we will provide you with a copy of any personal information we hold about you. We may charge a fee for retrieving this information, which we will inform you about and obtain your agreement to before providing the information. Please contact our customer service to request access to your personal information. How do I authorise others to act on my behalf? You can appoint an Advocate or Authorised Representative to deal with us on your behalf by contacting our customer service. We may accept a person holding an appropriate Power of Attorney or Guardianship Order as an Advocate or Authorised Representative for your account, subject to receiving certified documentation. Getting in touch If you have any questions about Privacy & Security at E.Tel, wish to update information we hold about you, or make a complaint about our collection, use, or disclosure of your personal information, please contact: Privacy Officer 204/66 Berry Street North Sydney, NSW 2060 Or support@etel.com.au Complaints will be forwarded to E.Tel's Privacy Officer, who will acknowledge and respond to complaints within 30 days. The response will confirm whether there has been a breach and provide detailed information on rectification actions, future prevention measures, and any necessary actions on your part. If you're unsatisfied with the resolution or if we fail to respond within 30 days, you can request a review of the complaint and resolution. If you remain unsatisfied, you can lodge a further complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au .

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Value 30GB $18.00 for first six months. Reverts to standard rate of $26.90 for 30GB thereafter. Offer ends 30th September 2025. New customers only. Plan Inclusions 30GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 200 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 30th September 2025 Unlimited local calls, SMS & MMS 200mins free international calls No lock-in contract Number transfers and new numbers only Free eSIM or physical SIM Keep your existing number Connect in minutes Powered by the reliable Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. JOIN THOUSANDS OF HAPPY CUSTOMERS We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel Mobile. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre to quickly answer questions regarding your mobile plans Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Frequently asked questions Travel eSIM New Number Plan Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans What is a Travel eSIM? An E.Tel Travel eSIM is a digital SIM you install on your phone by scanning a QR code. Most phones made after 2018 can handle eSIMs. Once added, it connects to our partner networks overseas and your plan starts when you first connect abroad. It helps you avoid expensive roaming charges, gives you flexibility to choose data packs for your destination, and makes it easy to manage your usage without surprises. There is no physical SIM to swap, and you can usually keep your main number active for calls and SMS while using the E.Tel eSIM for data, as long as your phone is unlocked and eSIM compatible. How does a Travel eSIM work? Using an E.Tel Travel eSIM is easy. After purchase, we email the eSIM and instructions to you. eSIMs can be installed and working with just one click. You can also add it by scanning the QR code that we send you. Your plan only starts when you arrive at your destination. The moment you land you can connect instantly to our partner networks, so you can use maps, messaging, browsing, straight away. How do I know if my phone can use an eSIM? To check eSIM compatibility, dial *#06#. If your phone supports eSIM, a 32-digit EID number will appear on your screen. Is Travel eSIM the same as roaming? Unlike traditional roaming that hits you with those hefty charges while you're abroad, travel eSIMs are a game changer. Here's what makes them cool: Cost Savings: Say goodbye to crazy roaming fees by picking local data plans that fit your trip. Flexibility: Switch up your data packages on the fly without having to mess with SIM cards. Control: Keep tabs on your data use and spending, so you won't get hit with surprise charges. In short, travel eSIMs are a smarter and easier way to stay connected when you're traveling compared to old-school roaming. When should I buy and activate my Travel eSIM? We recommend ordering your eSIM before you travel so you have it ready before landing. We recommend installing it on the day before departure, while you are connected to WiFi. Activation happens automatically when you connect overseas, so you will not lose any days from your plan before your trip. How much data do I need while travelling? It depends on your usage: Light use: such as messaging and emails usually needs about 1 to 3 GB per week. Moderate use: such as browsing, social media, or maps needs around 5 to 10 GB per week. Heavy use: such as streaming or video calls can require 15 GB or more per week. What happens if I run out of data? If you use up your data before your plan expires, you can simply purchase another Travel eSIM plan. Most of our eSIMs can be topped-up. Your SIM will stay active and you will just switch to a new data pack. What happens when my plan expires? Your data will stop working when the plan period ends. If you would like to continue using data, simply top it up, or purchase another Travel eSIM plan from E.Tel. How do I activate my Travel eSIM when I land? Simply scan your eSIM QR code to add the eSIM to your phone, turn on mobile data and data roaming, and you will connect automatically to the local network.

Switch to E.Tel's exclusive VIC Seniors Card mobile plan. Get 30GB for $9.90/month for 3 months on the Optus network. Keep your number and save on mobile bills. Value 30GB Promo $9.90 rate for 3 months, then reverts to standard rate rate of $23.90 thereafter. This discount is provided in partnership with Seniors Card VIC. Plan Inclusions 30GB data & Unlimited data banking Lots of data for one of Australia's lowest monthly fees. Speed is uncapped, powered by the fast and reliable Optus network. Free bonus travel eSIM* Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 200 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Monthly fees begin only after activation. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries VIC SENIORS CARD HOLDERS 30GB $9.90/mth Unlimited local calls, SMS, MMS 200mins international calls No lock-in contract Free travel data roaming included* Keep your existing number Top-rated customer support Free eSIM and physical SIM options Powered by Optus Buy Now SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Write a Review UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Plans Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

Get in touch with E.Tel for any enquiries or support. Contact our friendly customer service team via phone, email, or visit our office. We are here to help with your mobile plans, billing questions, and technical support needs. Call Us 1300 383 588 Email support@etel.com.au Postal PO Box 6093 North Sydney NSW 2059 Business Hours Mon - Fri 9:30am - 6:00pm Leave Us A Message First name* Last name* Email* Phone Subject* Message* Submit GET IN TOUCH CONTACT US We're here to help! Have questions or feedback? Fill out our contact form below or simply give us a call on 1300 383 588. Our friendly team is ready to assist you with any inquiries about E.Tel services. Let's connect! Follow Us Facebook @ auetel Instagram @ etelmobile Twitter @ Etel_Mobile

Get the E.Tel Simple $22.00 for 15GB Mobile Plan . Unlimited calls & texts, free international minutes, no lock-in contract and Optus network coverage. Simple 15GB Facebook Exclusive. No gimmicks. Just a simple, lasting price for Facebook customers Plan Inclusions 15GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Included international calls 100 mins free international calls* to 75 destinations Perfect for keeping in touch with friends and family overseas. 75 destinations Month-to-month, no lock-in contract Your Billing Cycle is from the first day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Check if your phone supports eSIM *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries EXCLUSIVE PLAN 15GB $22 Unlimited local calls, SMS & MMS 100 mins international calls No lock-in contract Not just a temporary promo price Exclusive plan for Facebook customers eSIM and physical SIM options Excellent customer service Powered by the reliable Optus network Claim Offer SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Write a Review One of the lowest monthly fees on the Optus network Turbocharged sim only mobile plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions New Number Plan Why is this plan only for new mobile numbers? This plan is designed specifically for customers who want a fresh new number, and it comes with a unique perk. We currently have a limited batch of highly sought-after premium numbers (Gold, Platinum, Silver, Bronze) that we’re releasing at a special price. What are the benefits of getting a new number? Getting a new number can be a smart choice: Great for business or branding, Perfect as a backup or secondary number, Helps keep your personal number private, Access to premium patterns normally not available. Can I bring my existing number to this plan? This particular offer is for new numbers only. If keeping your current number is important, you can still join E.Tel through any of our regular plans here. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls with rates starting from $0.10/min to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low plan fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. For countries not listed above, see our international call rate table here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? Once your data or credit runs out (or the day after your current period ends - whichever comes first), your plan will automatically renew. Any extra usage after your data runs out is counted as part of your new plan period, so you're always covered without surprise charges.

Get the E.Tel Saver $23.90 for 12GB Mobile Plan . Unlimited calls & texts, free international minutes, no lock-in contract and Optus network coverage. 12GB Switch to E.Tel today to start saving on your mobile plan. $23.90 monthly plan fee, every Month! Plan Inclusions 12GB data Speed is uncapped, often over 200Mbps. Extra data only $5/GB, no bill shock Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls & SMS Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia Free international calls 100mins free international calls 75 destinations Month-to-month, no contract Your Billing Cycle is from the first day to the last day of each month eSIM and standard SIM options Dial *#06# to quickly see if your phone is eSIM compatible. If it is, a 32-digit EID number will display on your screen. Check if your phone supports eSIM *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries Lowest Price $23.90/mth Unlimited national calls & SMS 100mins free international calls No lock-in contract Price doesn’t change eSIM and standard SIM options Keep your existing number Powered by the Optus network 100% Australian owned Claim Offer SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Write a Review One of the lowest monthly fees on the Optus network Turbocharged sim only mobile plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions New Number Plan Why is this plan only for new mobile numbers? This plan is designed specifically for customers who want a fresh new number, and it comes with a unique perk. We currently have a limited batch of highly sought-after premium numbers (Gold, Platinum, Silver, Bronze) that we’re releasing at a special price. What are the benefits of getting a new number? Getting a new number can be a smart choice: Great for business or branding, Perfect as a backup or secondary number, Helps keep your personal number private, Access to premium patterns normally not available. Can I bring my existing number to this plan? This particular offer is for new numbers only. If keeping your current number is important, you can still join E.Tel through any of our regular plans here. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls with rates starting from $0.10/min to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low plan fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. For countries not listed above, see our international call rate table here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? Once your data or credit runs out (or the day after your current period ends - whichever comes first), your plan will automatically renew. Any extra usage after your data runs out is counted as part of your new plan period, so you're always covered without surprise charges.

Get the E.Tel Value $24.90 for 20GB Mobile Plan . Unlimited calls & texts, free international minutes, no lock-in contract and Optus network coverage. 20GB Switch to E.Tel today to start saving on your mobile plan with some of Australia's lowest plan fees! Plan Inclusions 20GB data Lots of data for one of Australia's lowest monthly fees Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls and SMS Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia Included international calls 100mins international calls included 75 destinations Month-to-month, no lock-in contract Your Billing Cycle is from the first day to the last day of each month eSIM and physical SIM options Dial *#06# to quickly see if your phone is eSIM compatible. If it is, a 32-digit EID number will display on your screen. Check if your phone supports eSIM *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 30th June 2025 $10 Unlimited national calls & SMS 100mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Keep your existing number Uncapped superfast speeds Powered by the reliable Optus network Claim Offer SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Write a Review One of the lowest monthly fees on the Optus network Turbocharged sim only mobile plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions New Number Plan Why is this plan only for new mobile numbers? This plan is designed specifically for customers who want a fresh new number, and it comes with a unique perk. We currently have a limited batch of highly sought-after premium numbers (Gold, Platinum, Silver, Bronze) that we’re releasing at a special price. What are the benefits of getting a new number? Getting a new number can be a smart choice: Great for business or branding, Perfect as a backup or secondary number, Helps keep your personal number private, Access to premium patterns normally not available. Can I bring my existing number to this plan? This particular offer is for new numbers only. If keeping your current number is important, you can still join E.Tel through any of our regular plans here. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls with rates starting from $0.10/min to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low plan fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. For countries not listed above, see our international call rate table here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? Once your data or credit runs out (or the day after your current period ends - whichever comes first), your plan will automatically renew. Any extra usage after your data runs out is counted as part of your new plan period, so you're always covered without surprise charges.

for 4GB plan. Unlimited calls/texts, free international calls to 75 destinations. No lock-in contract. E.Tel's affordable plan on Optus network. 4GB Switch to E.Tel today to start saving on your mobile plan with some of Australia's lowest monthly fees! 4GB data No extra data fees (don't pay more than $2.50/GB) Speed is uncapped, often over 200Mbps Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls & SMS Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia $9.95 credit for international calls credit for international calls and other services. Refer to your plan's critical info summary below Auto-renewal This plan renews every 28-days or when your inclusions are used up eSIM and standard SIM options Dial *#06# to quickly see if your phone is eSIM compatible. If it is, a 32-digit EID number will display on your screen. Check if your phone supports eSIM. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer. Terms & Fair Use Policy Apply Critical Information Summaries Lowest Price Unlimited national calls & SMS incl $9.95 credit for international calls etc No lock-in contract Price doesn't change eSIM and standard SIM options Keep your existing number No extra data fees (don't pay more than $2.50/GB) 100% Australian owned Buy Now SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Write a Review UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Why is this plan only for new mobile numbers? This plan is designed specifically for customers who want a fresh new number, and it comes with a unique perk. We currently have a limited batch of highly sought-after premium numbers (Gold, Platinum, Silver, Bronze) that we’re releasing at a special price. What are the benefits of getting a new number? Getting a new number can be a smart choice: Great for business or branding, Perfect as a backup or secondary number, Helps keep your personal number private, Access to premium patterns normally not available. Can I bring my existing number to this plan? This particular offer is for new numbers only. If keeping your current number is important, you can still join E.Tel through any of our regular plans here. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls with rates starting from $0.10/min to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low plan fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. For countries not listed above, see our international call rate table here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? Once your data or credit runs out (or the day after your current period ends - whichever comes first), your plan will automatically renew. Any extra usage after your data runs out is counted as part of your new plan period, so you're always covered without surprise charges.