FAQ

Is there a contract?

No, cancel anytime and your plan will cease at the end of the current billing period.

Can I use my own number?

Yes, you can bring your number across by providing your account details from your current service provider when you activate your SIM. Note: Porting your number takes approximately 5-10 business days.

How long does it take to receive my SIM?

We send your sim card via Australia Post on the day or the next working day of your order. According to Australia Post, it normally takes 2-7 working days depending on your area. Express Post can be arranged upon request for an extra charge of $5.95

What happens when I run out of Data or Included value?

If you run out of Data or Included Value, your plan will automatically renew on a fresh 30-day period.

Can I make international calls?

Yes, these plans include $9.95/$14.95/$19.95/$24.95 to call internationally.

 

Special $0.10/min to 70 countries including: 

 

Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, Us Virgin Is, USA, Venezuela, Vietnam.

25c flagfall applies to each call.

Calls to destinations not in this list are charged at a different rate, please see here for rates.