Have you received a call or email claiming that your mobile number has been used to harass others and threatening an investigation by police or a government agency? Be wary – this is a common scam.
Some Aussies are targeted by scammers pretending to be a team member of E.Tel or ACMA.
If you receive one of these calls, hang up. Scammers are trying to trick you into providing your personal and financial information. E.Tel will never call you to request your personal or financial information.
If you have any doubt whether a call or email you’ve received from the E.Tel is legitimate, hang up and contact our Customer Support on 1300 383 588 or at support@etel.com.au. If you’re unsure whether a call or email you’ve received from any company is genuine, contact them via the phone number or email address on their website. Do not rely on contact numbers or links that may be provided by email or SMS.
If you are concerned that your identity has been compromised or you have been a victim of a scam, contact your bank immediately.