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See Australia's most affordable SIM only mobile plans on the reliable Optus network. Bring your number across to E.Tel Mobile to start enjoying great savings today. 28-Day PLANS Small 28-Day Plans No excess data charges! These plans simply auto-renew when you run out! Perfect for kids, or if your data usage varies a lot. Most popular 12GB $22 Unlimited local calls & SMS $22.00 credit for other services 28 day renewal No excess data fees Keep your existing number eSIM and physical SIM options Powered by the reliable Optus network View Details Buy Now 25GB $25 Unlimited local calls & SMS $25.00 credit for other services 28 day renewal No excess data fees Keep your existing number eSIM and physical SIM options Powered by the reliable Optus network View Details Buy Now Amazing value! 50GB $36 Unlimited local calls & SMS $36.00 credit for other services 28 day renewal No excess data fees Keep your existing number eSIM and physical SIM options Powered by the reliable Optus network View Details Buy Now Join thousands of happy customers ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like.

Find the best value SIM only mobile plans with E.Tel. Enjoy unlimited calls and texts, more mobile data, and flexible options on the reliable Optus network. Explore our top-rated mobile plans designed to offer maximum value for money. Switch to E.Tel today. SIM-ONLY PLANS Unbeatable Monthly Plans More mobile data, loads of inclusions, transparent pricing, for some of the lowest monthly fee mobile sim only plans in Australia $24.90 - Save $44 in first 3 months 20GB $10/mth Unlimited local calls, SMS & MMS 100mins free international calls No lock-in contract View Details Buy Now Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the relaible Optus network $29.90 - Save $29 in first 3 months 40GB $20/mth Unlimited local calls, SMS & MMS 200mins free international calls No lock-in contract View Details Buy Now Number transfer and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the reliable Optus network $38.90 - Save $56 in first 3 months 60GB $20/mth Unlimited local calls, SMS & MMS 300mins free international calls No lock-in contract View Details Buy Now Number transfer and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the reliable Optus network CUSTOMER CARE THAT ACTUALLY CARES ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre to quickly answer questions regarding your mobile plans Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged mobile phone plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like.

Enjoy the lowest monthly fees on the Optus network with E.Tel's award winning mobile plans. Join thousands of happy customers by bringing your number across today! AUSTRALIA'S MOST TRUSTED MOBILE PLAN GET MORE FOR LESS ✅ Keep your number. ✅ Enjoy unlimited talk & text. ✅ Great easy pricing. See Plans That Save Finally, mobile plans that don't break the bank With E.Tel's award winning mobile plans, join thousands of happy customers by bringing your number across today! $24.90 - Save $44 in first 3 months 20GB $10/mth Unlimited calls & text across Aus 100mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the reliable Optus network View Details Buy Now $29.90 - Save $29 in first 3 months 40GB $20/mth Unlimited calls & text across Aus 200mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the reliable Optus network View Details Buy Now $38.90 - Save $56 in first 3 months 60GB $20/mth Unlimited calls & text across Aus 300mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the reliable Optus network View Details Buy Now Step 1 Choose your new mobile plan. Step 2 Choose your SIM, (physical or eSIM). Step 3 Activate your new SIM online. Step 4 Be up & running in 15 minutes. Switch in minutes and keep your existing number Join thousands of happy customers ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. Sandy T Great customer service, really helpful and fixed my issues very quickly. Deb L My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Steven B Fixed the problem very quickly and professionally. Steven T Good service - better than hoped for result. Thanks for listening to your clients. Brian T Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. N Y Had to contact eTel to obtain a new SIM card. The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck. Maurice M Very Quick Response to my Email. Easy to deal with! Peter B Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change Anna M Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. Colin D Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x V S Great service and really helpful customer support. Would highly recommend. Sophie C 10/10 customer service and only took a few mins to transfer my number across Max T Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica E Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Stephen B A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too! James H It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . Swan L E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. David F Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! Saba K Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. Amy T Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. Wenbin X I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! Thea W Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. Kurt Y Happy with the help of staff transitioning to the network. Ben S Prices are great, very clear and simple — Amazing customer service always picks up the phone, friendly, helpful. Prices are great, very clear and simple. Poan Good value for money! — ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. Justin Enjoy some of the lowest monthly fees on the Optus network Turbocharged mobile phone plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. View More NEWS & UPDATES Explore Plans

Find the best value SIM-only mobile plans at E.Tel. Switch effortlessly, keep your number and get uncapped data speeds on the Optus network. Value 20GB $10.00 for first three months. Reverts to standard rate of $24.90 for 20GB thereafter. Offer ends 31st August 2025. New customers only. Plan Inclusions 20GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 100 mins free international calls* to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM . Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31st August 2025 Unlimited calls & text across Aus 100 mins international calls* No lock-in contract Number transfers and new numbers only Free eSIM or physical SIM Keep your existing number Connect in minutes Powered by the reliable Optus network Claim Offer UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Join thousands of happy customers We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. Sandy T Great customer service, really helpful and fixed my issues very quickly. Deb L My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Steven B Fixed the problem very quickly and professionally. Steven T Good service - better than hoped for result. Thanks for listening to your clients. Brian T Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. N Y Had to contact eTel to obtain a new SIM card. The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck. Maurice M Very Quick Response to my Email. Easy to deal with! Peter B Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change Anna M Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. Colin D Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x V S Great service and really helpful customer support. Would highly recommend. Sophie C 10/10 customer service and only took a few mins to transfer my number across Max T Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica E Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Stephen B A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too! James H It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . Swan L Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our mobile plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I run out of data? Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au. How can I read and understand my E.Tel bill? We've created an easy step-by-step guide with pictures to help you understand your E.Tel bill. You can access it here. If you have futher questions, feel free to contact us! What's the billing cycle and charge? You'll be billed on the same day each month—no more 28-day cycles that shift around and end up charging you 13 times a year instead of 12! Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. Protecting against unauthorised transfers Protecting our customers is our top priority. To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you. What devices get blocked after the 3G shutdown? As the 3G network has shut down on the 28th of October, phones that only support 3G will no longer work in Australia. However, the 3G shutdown also affects some 4G and 5G phones. Phone is 4/5G but no VoLTE Many phones manufactured overseas, while they may support 4G or 5G data connections, may still face issues with voice calls in Australia. This is often because these devices rely on 3G networks for voice calls, especially for emergency calls (like dialing 000). The government has mandated that the carriers block these devices for safety reasons. VoLTE but incompatible Although some overseas phones technically support VoLTE, their VoLTE versions might not be compatible with Aussie networks. Different countriews have varying VoLTE protocols and frequency requirements, meaning some of these won't be able to make voice calls over Aussie 4G networks. You can find more information about this on our 3G shutdown info page. What is MMS and is it included? MMS (Multimedia Messaging Service) is a service that became popular back in the early 2000s that lets you send photos, videos and audio clips through mobile networks. Though it has seen recent decline with the rise of WhatsApp, Messenger, and iMessage for sharing multimedia, there are still people who use MMS to send media. E.Tel offers unlimited standard national calls, SMS and MMS on all Value Plans. Where can I get an E.Tel SIM card? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. If you prefer to pick up a SIM in store, give us a call at 1300 383 588 and we can help you find the nearest store to you. Do you have plans that come with a mobile phone? At this stage all of E.Tel Mobile's plans are SIM only plans, which means that you will need to have your own mobile device. Note that typically, the total cost to you for a mobile phone would usually be lower if you had purchased it outright from a store, rather than signing up for a phone plan that comes with a mobile device.

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Value 60GB $20.00 for first three months. Reverts to standard rate of $38.90 for 40GB thereafter. Offer ends 31st August 2025. New customers only. Plan Inclusions 60GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 300 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31st August 2025 Unlimited calls & text across Aus 300mins free international calls No lock-in contract Number transfers and new numbers only Free eSIM or physical SIM Keep your existing number Connect in minutes Powered by the reliable Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Join thousands of happy customers We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. Sandy T Great customer service, really helpful and fixed my issues very quickly. Deb L My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Steven B Fixed the problem very quickly and professionally. Steven T Good service - better than hoped for result. Thanks for listening to your clients. Brian T Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. N Y Had to contact eTel to obtain a new SIM card. The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck. Maurice M Very Quick Response to my Email. Easy to deal with! Peter B Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change Anna M Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. Colin D Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x V S Great service and really helpful customer support. Would highly recommend. Sophie C 10/10 customer service and only took a few mins to transfer my number across Max T Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica E Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Stephen B A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too! James H It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . Swan L Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our mobile plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I run out of data? Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au. How can I read and understand my E.Tel bill? We've created an easy step-by-step guide with pictures to help you understand your E.Tel bill. You can access it here. If you have futher questions, feel free to contact us! What's the billing cycle and charge? You'll be billed on the same day each month—no more 28-day cycles that shift around and end up charging you 13 times a year instead of 12! Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. Protecting against unauthorised transfers Protecting our customers is our top priority. To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you. What devices get blocked after the 3G shutdown? As the 3G network has shut down on the 28th of October, phones that only support 3G will no longer work in Australia. However, the 3G shutdown also affects some 4G and 5G phones. Phone is 4/5G but no VoLTE Many phones manufactured overseas, while they may support 4G or 5G data connections, may still face issues with voice calls in Australia. This is often because these devices rely on 3G networks for voice calls, especially for emergency calls (like dialing 000). The government has mandated that the carriers block these devices for safety reasons. VoLTE but incompatible Although some overseas phones technically support VoLTE, their VoLTE versions might not be compatible with Aussie networks. Different countriews have varying VoLTE protocols and frequency requirements, meaning some of these won't be able to make voice calls over Aussie 4G networks. You can find more information about this on our 3G shutdown info page. What is MMS and is it included? MMS (Multimedia Messaging Service) is a service that became popular back in the early 2000s that lets you send photos, videos and audio clips through mobile networks. Though it has seen recent decline with the rise of WhatsApp, Messenger, and iMessage for sharing multimedia, there are still people who use MMS to send media. E.Tel offers unlimited standard national calls, SMS and MMS on all Value Plans. Where can I get an E.Tel SIM card? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. If you prefer to pick up a SIM in store, give us a call at 1300 383 588 and we can help you find the nearest store to you. Do you have plans that come with a mobile phone? At this stage all of E.Tel Mobile's plans are SIM only plans, which means that you will need to have your own mobile device. Note that typically, the total cost to you for a mobile phone would usually be lower if you had purchased it outright from a store, rather than signing up for a phone plan that comes with a mobile device.

Stay connected abroad with E.Tel's international roaming. Access calls, texts, and data in over 170 countries on the reliable Optus network. Learn about our affordable roaming rates and ensure seamless connectivity while travelling. Explore our international roaming options today. Over 170 Countries International Roaming Stay connected while travelling with any E.Tel mobile service. Affordable International Roaming for Seamless Connectivity Staying connected while travelling is easy with any E.Tel mobile service. With roaming you can make and receive calls in over 170 countries as easily as if you were at home. Your mobile number stays the same, so you know you can be contacted. All your call charges are billed back to your E.Tel account in Australian dollars. When you go on your holiday, E.Tel is working to make sure your mobile communication needs are met conveniently and seamlessly. The best thing about E.Tel's international roaming service is that you only pay for what you use! How much does it cost to roam overseas? Cost varies depending on which zone you are travelling to. Use the table below to find the rate and the zone. Scroll further down to find which zone the destination falls under. How do I activate roaming? Easy! Simply give us a call a few days before you travel and we can activate it for you. Please note you must have direct debit set up on your account, as charges may be delayed. Zone 1 Destinations Afghanistan, Albania, Afghanistan, Anguilla, Antiqua & barbuda, Armenia, Armenia Yerevan, Aruba, Austria, Azerbaijan, Bangladesh, Barbados, Belarus, Belgium, Bermuda, Bhutan, Bonaire, Bosnia & Herz, British Virgin Islands, Brunei, Bulgaria, Cambodia, Canada, Cayman Islands, China, Cook Islands, Croatia, Cyprus, Czech Republic, Denmark, Dominica, Dominican Republic, East Timor, Estonia, F Polynesia, Faeroe Islands, Fiji Islands, Finland, France, France Mobile, Georgia, Germany, Gibraltar, Greece, Grenada, Guam, Haiti, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Jamaica, Japan, Jersey, Kazakhstan, Korea South, Kyrgyzstan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mariana Islands, Monaco, Mongolia, Monserrat, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Norfolk Islands, Pakistan, Papua New Guinea, Philippines, Puerto Rico, Samoa (American), Singapore, Spain, Solomon Islands, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and the Grenadines, Taiwan, Tajikistan, Thailand, Tonga, Trinidad and Tobago, Turks and Caicos, UK, Us Virgin Is, Usa, Usa Alaska, Usa Hawaii, Uzbekistan, Vanuatu. Zone 2 Destinations - Warning: $3000/GB data roaming must be turned off Algeria, Argentina, Bahrain, Barbados, Belize, Bolivia, Botswana, Brazil, Cameroon, Chad, Chile, Chile Santiago, Colombia, Congo, Costa Rica, Ecuador, Egypt, El Salvador, Ethiopia, French Guiana, Ghana, Guatemala, Guinea, Guinea Bissau, Guyana, Iran, Iraq, Israel, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Liberia, Madagascar, Malawi, Mauritania, Mauritius, Mexico, Morocco, Mozambique, Namibia, Nigeria, Oman, Palestine, Panama, Paraguay, Peru, Qatar, Reunion Island, Rwanda, Saudi Arabia, Senegal, Seychelles, South Africa, Sudan, Syria, Tanzania, Tunisia, Turks Caicos, UAE, Uganda, Vietnam, Yemen, Zambia, Zimbabwe. Explore Mobile Deals Service Item Zone 1 Zone 2 National voice calls within the same country $0.25/min $2.50/min International voice calls outside the country you are in $0.25/min $2.50/min Receive voice calls $0.25/min $2.50/min National video calls within the same country $0.25/min $2.50/min International video calls outside the country you are in $0.25/min $2.50/min Receive video calls $0.25/min $2.50/min Voice call connection charge $0.15 $0.15 SMS to an Australian number (per 160 characters) $0.25 $2.50 SMS to a non-Australian number (per message) $0.25 $2.50 Receive SMS $0 $0 MMS to an Australian number (per message) $0.75 + data @$0.03/MB $1.50 + data @$3/MB MMS to a non-Australian number (per message) $2.25 + data @$0.03/MB $4.50 + data @$3/MB Receive MMS (per MB) $0.03/MB (approx. $30/GB) $3/MB, approx. $3000/GB, strongly advise to turn off data GPRS / 3G / 4G data $0.03/MB (approx. $30/GB) $3/MB, approx. $3000/GB, we strongly advise to turn off data.

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Value 40GB $20.00 for first three months. Reverts to standard rate of $29.90 for 40GB thereafter. Offer ends 31st August 2025. New customers only. Plan Inclusions 40GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 200 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31st August 2025 Unlimited calls & text across Aus 200mins free international calls No lock-in contract Number transfers and new numbers only Free eSIM or physical SIM Keep your existing number Connect in minutes Powered by the reliable Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Join thousands of happy customers We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. Sandy T Great customer service, really helpful and fixed my issues very quickly. Deb L My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Steven B Fixed the problem very quickly and professionally. Steven T Good service - better than hoped for result. Thanks for listening to your clients. Brian T Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. N Y Had to contact eTel to obtain a new SIM card. The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck. Maurice M Very Quick Response to my Email. Easy to deal with! Peter B Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change Anna M Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. Colin D Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x V S Great service and really helpful customer support. Would highly recommend. Sophie C 10/10 customer service and only took a few mins to transfer my number across Max T Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica E Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Stephen B A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too! James H It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . Swan L Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our mobile plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I run out of data? Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au. How can I read and understand my E.Tel bill? We've created an easy step-by-step guide with pictures to help you understand your E.Tel bill. You can access it here. If you have futher questions, feel free to contact us! What's the billing cycle and charge? You'll be billed on the same day each month—no more 28-day cycles that shift around and end up charging you 13 times a year instead of 12! Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. Protecting against unauthorised transfers Protecting our customers is our top priority. To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you. What devices get blocked after the 3G shutdown? As the 3G network has shut down on the 28th of October, phones that only support 3G will no longer work in Australia. However, the 3G shutdown also affects some 4G and 5G phones. Phone is 4/5G but no VoLTE Many phones manufactured overseas, while they may support 4G or 5G data connections, may still face issues with voice calls in Australia. This is often because these devices rely on 3G networks for voice calls, especially for emergency calls (like dialing 000). The government has mandated that the carriers block these devices for safety reasons. VoLTE but incompatible Although some overseas phones technically support VoLTE, their VoLTE versions might not be compatible with Aussie networks. Different countriews have varying VoLTE protocols and frequency requirements, meaning some of these won't be able to make voice calls over Aussie 4G networks. You can find more information about this on our 3G shutdown info page. What is MMS and is it included? MMS (Multimedia Messaging Service) is a service that became popular back in the early 2000s that lets you send photos, videos and audio clips through mobile networks. Though it has seen recent decline with the rise of WhatsApp, Messenger, and iMessage for sharing multimedia, there are still people who use MMS to send media. E.Tel offers unlimited standard national calls, SMS and MMS on all Value Plans. Where can I get an E.Tel SIM card? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. If you prefer to pick up a SIM in store, give us a call at 1300 383 588 and we can help you find the nearest store to you. Do you have plans that come with a mobile phone? At this stage all of E.Tel Mobile's plans are SIM only plans, which means that you will need to have your own mobile device. Note that typically, the total cost to you for a mobile phone would usually be lower if you had purchased it outright from a store, rather than signing up for a phone plan that comes with a mobile device.

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Simple 35GB Exclusive plan for Facebook customers only. Switch to E.Tel today to start saving on your mobile plan with some of Australia's lowest monthly fees! Plan Inclusions 35GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 200 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Terms & Fair Use Policy Apply Critical Information Summaries EXCLUSIVE PLAN Unlimited calls & text across Aus 200mins international calls No lock-in contract Exclusive plan for Facebook customers Keep your existing number Free eSIM or physical SIM Uncapped superfast speeds Powered by the reliable Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. JOIN THOUSANDS OF HAPPY CUSTOMERS We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel Mobile. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre to quickly answer questions regarding your mobile plans Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. Sandy T Great customer service, really helpful and fixed my issues very quickly. Deb L My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Steven B Fixed the problem very quickly and professionally. Steven T Good service - better than hoped for result. Thanks for listening to your clients. Brian T Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. N Y Had to contact eTel to obtain a new SIM card. The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck. Maurice M Very Quick Response to my Email. Easy to deal with! Peter B Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change Anna M Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. Colin D Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x V S Great service and really helpful customer support. Would highly recommend. Sophie C 10/10 customer service and only took a few mins to transfer my number across Max T Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica E Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Stephen B A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too! James H It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . Swan L Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our mobile plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I run out of data? Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au. How can I read and understand my E.Tel bill? We've created an easy step-by-step guide with pictures to help you understand your E.Tel bill. You can access it here. If you have futher questions, feel free to contact us! What's the billing cycle and charge? You'll be billed on the same day each month—no more 28-day cycles that shift around and end up charging you 13 times a year instead of 12! Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. Protecting against unauthorised transfers Protecting our customers is our top priority. To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you. What devices get blocked after the 3G shutdown? As the 3G network has shut down on the 28th of October, phones that only support 3G will no longer work in Australia. However, the 3G shutdown also affects some 4G and 5G phones. Phone is 4/5G but no VoLTE Many phones manufactured overseas, while they may support 4G or 5G data connections, may still face issues with voice calls in Australia. This is often because these devices rely on 3G networks for voice calls, especially for emergency calls (like dialing 000). The government has mandated that the carriers block these devices for safety reasons. VoLTE but incompatible Although some overseas phones technically support VoLTE, their VoLTE versions might not be compatible with Aussie networks. Different countriews have varying VoLTE protocols and frequency requirements, meaning some of these won't be able to make voice calls over Aussie 4G networks. You can find more information about this on our 3G shutdown info page. What is MMS and is it included? MMS (Multimedia Messaging Service) is a service that became popular back in the early 2000s that lets you send photos, videos and audio clips through mobile networks. Though it has seen recent decline with the rise of WhatsApp, Messenger, and iMessage for sharing multimedia, there are still people who use MMS to send media. E.Tel offers unlimited standard national calls, SMS and MMS on all Value Plans. Where can I get an E.Tel SIM card? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. If you prefer to pick up a SIM in store, give us a call at 1300 383 588 and we can help you find the nearest store to you. Do you have plans that come with a mobile phone? At this stage all of E.Tel Mobile's plans are SIM only plans, which means that you will need to have your own mobile device. Note that typically, the total cost to you for a mobile phone would usually be lower if you had purchased it outright from a store, rather than signing up for a phone plan that comes with a mobile device.

Ready to make the switch? Join us today and enjoy freedom with E.Tel Mobile plans! No lock-in contracts, loads of data & no hidden fees. YOUR EXCLUSIVE CHINA AIRLINES E.TEL OFFER ✅ Enjoy 20% discount for China Airlines passengers ✅ Keep your existing number ✅ Unlimited local talk & text Explore Mobile Deals Keep your existing number! Fast & reliable network Australia’s trusted mobile plans No contract, cancel anytime CHOOSE YOUR MONTHLY E.TEL MOBILE PLAN 20% off first month 20GB $19.92 $24.90 Unlimited national calls & SMS 100mins free international calls No lock-in contract Exclusive offer for China Airlines customers eSIM also available Keep your existing number Only $5/GB excess data usage Powered by the Optus network Buy Now 20% off first month 40GB $23.92 $29.90 Unlimited national calls & SMS 200mins free international calls No lock-in contract Exclusive offer for China Airlines customers eSIM also available Keep your existing number Only $5/GB excess data usage Powered by the Optus network Buy Now 20% off first month 60GB $31.12 $38.90 Unlimited national calls & SMS 300mins free international calls No lock-in contract Exclusive offer for China Airlines customers eSIM also available Keep your existing number Only $5/GB excess data usage Powered by the Optus network Buy Now NOT SURE WHICH PLAN TO CHOOSE? CONTACT US TODAY! 1300 383 588 Choose your mobile plan 1 Get and activate your eSIM instantly when you are ready 2 Be up & running in 15 minutes 3 SWITCH IN MINUTES & KEEP YOUR OWN NUMBER: HEAR FROM OUR HAPPY CUSTOMERS! Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T READY TO MAKE THE SWITCH? Join us today and enjoy freedom with E.Tel Mobile plans! No lock-in contracts, loads of data & no hidden fees. Contact Now Explore Deals support@etel.com.au PO Box 6093 North Sydney NSW 2059 Australia facebook.com/auetel

Discover cheap SIM-only deals with reliable Optus coverage. Keep your number and enjoy low monthly fees, no lock-in contract and fast data. $24.90 20GB for $9.90 $9.90 for first three months. Reverts to standard rate of $24.90 for 20GB thereafter. Offer ends 31st August 2025. New customers only. Plan Inclusions 20GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia → Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included Free international calls 100 mins free international calls to 75 destinations , perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month eSIM and standard SIM options Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31st August 2025 Unlimited local calls, SMS & MMS 100mins free international calls No lock-in contract Number transfers and new numbers only Free eSIM or physical SIM Keep your existing number Connect in minutes Powered by the reliable Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Join thousands of happy customers We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. Sandy T Great customer service, really helpful and fixed my issues very quickly. Deb L My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Steven B Fixed the problem very quickly and professionally. Steven T Good service - better than hoped for result. Thanks for listening to your clients. Brian T Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. N Y Had to contact eTel to obtain a new SIM card. The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck. Maurice M Very Quick Response to my Email. Easy to deal with! Peter B Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change Anna M Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. Colin D Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x V S Great service and really helpful customer support. Would highly recommend. Sophie C 10/10 customer service and only took a few mins to transfer my number across Max T Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica E Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Stephen B A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too! James H It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . Swan L Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our mobile plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I run out of data? Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au. How can I read and understand my E.Tel bill? We've created an easy step-by-step guide with pictures to help you understand your E.Tel bill. You can access it here. If you have futher questions, feel free to contact us! What's the billing cycle and charge? You'll be billed on the same day each month—no more 28-day cycles that shift around and end up charging you 13 times a year instead of 12! Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. Protecting against unauthorised transfers Protecting our customers is our top priority. To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you. What devices get blocked after the 3G shutdown? As the 3G network has shut down on the 28th of October, phones that only support 3G will no longer work in Australia. However, the 3G shutdown also affects some 4G and 5G phones. Phone is 4/5G but no VoLTE Many phones manufactured overseas, while they may support 4G or 5G data connections, may still face issues with voice calls in Australia. This is often because these devices rely on 3G networks for voice calls, especially for emergency calls (like dialing 000). The government has mandated that the carriers block these devices for safety reasons. VoLTE but incompatible Although some overseas phones technically support VoLTE, their VoLTE versions might not be compatible with Aussie networks. Different countriews have varying VoLTE protocols and frequency requirements, meaning some of these won't be able to make voice calls over Aussie 4G networks. You can find more information about this on our 3G shutdown info page. What is MMS and is it included? MMS (Multimedia Messaging Service) is a service that became popular back in the early 2000s that lets you send photos, videos and audio clips through mobile networks. Though it has seen recent decline with the rise of WhatsApp, Messenger, and iMessage for sharing multimedia, there are still people who use MMS to send media. E.Tel offers unlimited standard national calls, SMS and MMS on all Value Plans. Where can I get an E.Tel SIM card? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. If you prefer to pick up a SIM in store, give us a call at 1300 383 588 and we can help you find the nearest store to you. Do you have plans that come with a mobile phone? At this stage all of E.Tel Mobile's plans are SIM only plans, which means that you will need to have your own mobile device. Note that typically, the total cost to you for a mobile phone would usually be lower if you had purchased it outright from a store, rather than signing up for a phone plan that comes with a mobile device.

Save on mobile with E.Tel's budget-friendly SIM-only plans. Keep your current number and benefit from Optus network coverage and competitive rates. $38.90 60GB for $19.90 $19.90 for first three months. Reverts to standard rate of $38.90 for 60GB thereafter. Offer ends 31st August 2025. New customers only. Plan Inclusions 60GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 300minsfree international calls to 75 destinations , perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physcial SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM . Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31st August 2025 Unlimited local calls, SMS & MMS 300mins free international calls No lock-in contract Buy Now Number transfers and new numbers only Free eSIM or phyiscal SIM Keep your existing number Connect in minutes Powered by the Optus network UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Join thousands of happy customers We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. Sandy T Great customer service, really helpful and fixed my issues very quickly. Deb L My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Steven B Fixed the problem very quickly and professionally. Steven T Good service - better than hoped for result. Thanks for listening to your clients. Brian T Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. N Y Had to contact eTel to obtain a new SIM card. The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck. Maurice M Very Quick Response to my Email. Easy to deal with! Peter B Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change Anna M Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. Colin D Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x V S Great service and really helpful customer support. Would highly recommend. Sophie C 10/10 customer service and only took a few mins to transfer my number across Max T Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica E Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Stephen B A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too! James H It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . Swan L Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our mobile plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I run out of data? Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au. How can I read and understand my E.Tel bill? We've created an easy step-by-step guide with pictures to help you understand your E.Tel bill. You can access it here. If you have futher questions, feel free to contact us! What's the billing cycle and charge? You'll be billed on the same day each month—no more 28-day cycles that shift around and end up charging you 13 times a year instead of 12! Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. Protecting against unauthorised transfers Protecting our customers is our top priority. To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you. What devices get blocked after the 3G shutdown? As the 3G network has shut down on the 28th of October, phones that only support 3G will no longer work in Australia. However, the 3G shutdown also affects some 4G and 5G phones. Phone is 4/5G but no VoLTE Many phones manufactured overseas, while they may support 4G or 5G data connections, may still face issues with voice calls in Australia. This is often because these devices rely on 3G networks for voice calls, especially for emergency calls (like dialing 000). The government has mandated that the carriers block these devices for safety reasons. VoLTE but incompatible Although some overseas phones technically support VoLTE, their VoLTE versions might not be compatible with Aussie networks. Different countriews have varying VoLTE protocols and frequency requirements, meaning some of these won't be able to make voice calls over Aussie 4G networks. You can find more information about this on our 3G shutdown info page. What is MMS and is it included? MMS (Multimedia Messaging Service) is a service that became popular back in the early 2000s that lets you send photos, videos and audio clips through mobile networks. Though it has seen recent decline with the rise of WhatsApp, Messenger, and iMessage for sharing multimedia, there are still people who use MMS to send media. E.Tel offers unlimited standard national calls, SMS and MMS on all Value Plans. Where can I get an E.Tel SIM card? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. If you prefer to pick up a SIM in store, give us a call at 1300 383 588 and we can help you find the nearest store to you. Do you have plans that come with a mobile phone? At this stage all of E.Tel Mobile's plans are SIM only plans, which means that you will need to have your own mobile device. Note that typically, the total cost to you for a mobile phone would usually be lower if you had purchased it outright from a store, rather than signing up for a phone plan that comes with a mobile device.

Looking for a low-cost SIM plan? E.Tel offers affordable SIM-only plans with Optus network reliability, keep your number and enjoy great savings. Value 20GB $15 for first three months. Reverts to standard rate of $25.90 for 20GB thereafter. Offer ends 31st August 2025. New customers only. Plan Inclusions 20GB data Lots of data for one of Australia's lowest monthly fees Unlimited calls and text across Australia \Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 100mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31st August 2025 Unlimited national calls & SMS 100mins free international calls No lock-in contract Exclusive to Facebook customers Free eSIM or physical SIM Keep your existing number Powered by Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. CUSTOMER CARE THAT ACTUALLY CARES We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Discount phone service — Great affordable phone plans. Coverage was reliable in my area. Terry T Very friendly and responding customer service, best offer I've found in Australia Ehab B Customer service is very helpful. Very happy with E Tel Barrie D International roaming, easy to get it activated before you leave Australia Paul G Great service and price. Recommend. Change over easy. John D Very helpful and easy to connect Ruel C Dealing with this company is quick, simple and easy. No need to wait a long time for your call to be answered. Staff are very helpful, friendly and courteous. Emails with esims are also quick to generate. I'd recommend them any day. David L E-sim for Indonesia, worked on arrival no issues with service Lee Service was easy to establish, good friendly staff. Phil O Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner Emilia S Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. Dr Chowdhury H During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company. Jenny T I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed. Richard L Each person in our company has an Etel phone number! Convenient and easy to use! Charles L The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. Ung S Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing! A F Highly recommended. Good service with heaps of data. Anosh S Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient! Bin Y I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! Michelle J Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. Sandy T Great customer service, really helpful and fixed my issues very quickly. Deb L My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Steven B Fixed the problem very quickly and professionally. Steven T Good service - better than hoped for result. Thanks for listening to your clients. Brian T Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. N Y Had to contact eTel to obtain a new SIM card. The process was very easy; the call request was answered promptly and the call centre operator, Janine was concise very lucid and arranged for the replacement SIM card within a few minutes. She gets 10/10 plus 1 for good luck. Maurice M Very Quick Response to my Email. Easy to deal with! Peter B Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change Anna M Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. Colin D Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x V S Great service and really helpful customer support. Would highly recommend. Sophie C 10/10 customer service and only took a few mins to transfer my number across Max T Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica E Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. Stephen B A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil I am super-happy with the ease and rapid response as well as the friendly assistance which I received when having issues porting my number. Aussie- based assistance too! James H It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . Swan L Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our mobile plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I run out of data? Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au. How can I read and understand my E.Tel bill? We've created an easy step-by-step guide with pictures to help you understand your E.Tel bill. You can access it here. If you have futher questions, feel free to contact us! What's the billing cycle and charge? You'll be billed on the same day each month—no more 28-day cycles that shift around and end up charging you 13 times a year instead of 12! Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. Protecting against unauthorised transfers Protecting our customers is our top priority. To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you. What devices get blocked after the 3G shutdown? As the 3G network has shut down on the 28th of October, phones that only support 3G will no longer work in Australia. However, the 3G shutdown also affects some 4G and 5G phones. Phone is 4/5G but no VoLTE Many phones manufactured overseas, while they may support 4G or 5G data connections, may still face issues with voice calls in Australia. This is often because these devices rely on 3G networks for voice calls, especially for emergency calls (like dialing 000). The government has mandated that the carriers block these devices for safety reasons. VoLTE but incompatible Although some overseas phones technically support VoLTE, their VoLTE versions might not be compatible with Aussie networks. Different countriews have varying VoLTE protocols and frequency requirements, meaning some of these won't be able to make voice calls over Aussie 4G networks. You can find more information about this on our 3G shutdown info page. What is MMS and is it included? MMS (Multimedia Messaging Service) is a service that became popular back in the early 2000s that lets you send photos, videos and audio clips through mobile networks. Though it has seen recent decline with the rise of WhatsApp, Messenger, and iMessage for sharing multimedia, there are still people who use MMS to send media. E.Tel offers unlimited standard national calls, SMS and MMS on all Value Plans. Where can I get an E.Tel SIM card? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. If you prefer to pick up a SIM in store, give us a call at 1300 383 588 and we can help you find the nearest store to you. Do you have plans that come with a mobile phone? At this stage all of E.Tel Mobile's plans are SIM only plans, which means that you will need to have your own mobile device. Note that typically, the total cost to you for a mobile phone would usually be lower if you had purchased it outright from a store, rather than signing up for a phone plan that comes with a mobile device.