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Get the E.Tel Saver $28.90 for 30GB Mobile Plan . Unlimited calls & texts, free international minutes, no lock-in contract and Optus network coverage. 30GB Switch to E.Tel today to start saving on your mobile plan. $28.90 monthly plan fee, every Month! Plan Inclusions 30GB data Speed is uncapped, often over 200Mbps. Extra data only $5/GB, no bill shock Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls & SMS Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia Free international calls 200mins free international calls 75 destinations Month-to-month, no contract Your Billing Cycle is from the first day to the last day of each month eSIM and standard SIM options Dial *#06# to quickly see if your phone is eSIM compatible. If it is, a 32-digit EID number will display on your screen. Check if your phone supports eSIM *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries Most Popular $28.90/mth Unlimited national calls & SMS 200mins free international calls No lock-in contract Price doesn’t change eSIM and standard SIM options Keep your existing number Powered by the Optus network 100% Australian owned Claim Offer SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 Write a Review One of the lowest monthly fees on the Optus network Turbocharged sim only mobile plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Plans Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

Discover cheap SIM-only deals with reliable Optus coverage. Keep your number and enjoy low monthly fees, no lock-in contract and fast data. $24.90 20GB for $9.90 $9.90 for first three months. Reverts to standard rate of $24.90 for 20GB thereafter. Offer ends 31 December 2025. New customers only. Plan Inclusions 20GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia → Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included Free international calls 100 mins free international calls to 75 destinations , perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Monthly fees begin only after activation. eSIM and standard SIM options Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31 December 2025 Unlimited local calls, SMS & MMS 100mins free international calls No lock-in contract Exclusive plan for Facebook customers Free eSIM or physical SIM Keep your existing number Powered by Optus Free travel eSIM included* - Save up to $150 on roaming* Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. Noel H. on 06 Feb, 2025 Very helpful and easy to connect Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr Write a Review Frequently asked questions Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

$15 for New Number Plan plan. Unlimited calls/texts, free international calls to 75 destinations. No lock-in contract. E.Tel's affordable plan on Optus network. New Number Plan $15 Ongoing. New number only, free gold tier numbers available. Limited to 1000 signups. 10GB Data Lots of data for one of Australia's lowest monthly fees. Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls and SMS. Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia $15 credit for international calls and other services. Equivalent to approximately 150 mins to selected countries. Refer to your plan's critical info summary below. 30 day renewal, no lock-in contract This plan auto-renews so you're always covered, no excess data fees. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Check if your phone supports eSIM. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer. Terms & Fair Use Policy Apply Critical Information Summaries Ongoing Price 10GB $15 Bonus data roaming* $15 credit for international calls No lock-in contract Exclusive plan for Facebook customers Gold tier numbers available Free SIM delivery Australia-wide Powered by Optus Free travel eSIM included* - Save up to $150 on roaming* Buy Now SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. Noel H. on 06 Feb, 2025 Very helpful and easy to connect Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Write a Review UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Why is this plan only for new mobile numbers? This plan is designed specifically for customers who want a fresh new number, and it comes with a unique perk. We currently have a limited batch of highly sought-after premium numbers (Gold, Platinum, Silver, Bronze) that we’re releasing at a special price. What are the benefits of getting a new number? Getting a new number can be a smart choice: Great for business or branding, Perfect as a backup or secondary number, Helps keep your personal number private, Access to premium patterns normally not available. Can I bring my existing number to this plan? This particular offer is for new numbers only. If keeping your current number is important, you can still join E.Tel through any of our regular plans here. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls with rates starting from $0.10/min to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low plan fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. For countries not listed above, see our international call rate table here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? Once your data or credit runs out (or the day after your current period ends - whichever comes first), your plan will automatically renew. Any extra usage after your data runs out is counted as part of your new plan period, so you're always covered without surprise charges.

Get the E.Tel Value 40GB Plan . Unlimited calls & texts, free international minutes, no lock-in contract and Optus network coverage. Value Plan 40GB $20 for first three months. Reverts to standard rate of $29.90 thereafter. Limited time only. Plan Inclusions 40GB data Lots of data for one of Australia's lowest monthly fees. Speed is uncapped, powered by the fast and reliable Optus network. Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Included international calls 200 mins free international calls* to 75 destinations Perfect for keeping in touch with friends and family overseas. 75 destinations Month-to-month, no lock-in contract Monthly fees begin only after activation. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries Limited Time Only! 40GB $20 Free data roaming included* 200 mins international calls No lock-in contract Unliited calls & SMS across Australia Keep your existing number eSIM and physical SIM options Uncapped superfast speeds Powered by Optus Claim Offer SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 Write a Review One of the lowest monthly fees on the Optus network Turbocharged sim only mobile plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Plans Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Value 20GB $15 for first three months. Reverts to standard rate of $25.90 for 20GB thereafter. Offer ends 31st August 2025. Welcome back exclusive offer. Plan Inclusions 20GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 100mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31st August 2025 Unlimited national calls & SMS 100mins free international calls No lock-in contract Welcome back exclusve offer Free eSIM or physical SIM Keep your existing number Powered by Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. CUSTOMER CARE THAT ACTUALLY CARES We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. Noel H. on 06 Feb, 2025 Very helpful and easy to connect Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr Frequently asked questions FAQ Travel eSIM Plans 28 Day Plans Billing FAQ New Number Plan Home Internet Getting Started FAQ Home Internet Technical FAQ BYO Modem Guide E.Tel Modem Guide Scam Awareness Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our mobile plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I run out of data? Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au. How can I read and understand my E.Tel bill? We've created an easy step-by-step guide with pictures to help you understand your E.Tel bill. You can access it here. If you have futher questions, feel free to contact us! What's the billing cycle and charge? You'll be billed on the same day each month—no more 28-day cycles that shift around and end up charging you 13 times a year instead of 12! Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. Protecting against unauthorised transfers Protecting our customers is our top priority. To protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you. What devices get blocked after the 3G shutdown? As the 3G network has shut down on the 28th of October, phones that only support 3G will no longer work in Australia. However, the 3G shutdown also affects some 4G and 5G phones. Phone is 4/5G but no VoLTE Many phones manufactured overseas, while they may support 4G or 5G data connections, may still face issues with voice calls in Australia. This is often because these devices rely on 3G networks for voice calls, especially for emergency calls (like dialing 000). The government has mandated that the carriers block these devices for safety reasons. VoLTE but incompatible Although some overseas phones technically support VoLTE, their VoLTE versions might not be compatible with Aussie networks. Different countriews have varying VoLTE protocols and frequency requirements, meaning some of these won't be able to make voice calls over Aussie 4G networks. You can find more information about this on our 3G shutdown info page. What is MMS and is it included? MMS (Multimedia Messaging Service) is a service that became popular back in the early 2000s that lets you send photos, videos and audio clips through mobile networks. Though it has seen recent decline with the rise of WhatsApp, Messenger, and iMessage for sharing multimedia, there are still people who use MMS to send media. E.Tel offers unlimited standard national calls, SMS and MMS on all Value Plans. Where can I get an E.Tel SIM card? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. If you prefer to pick up a SIM in store, give us a call at 1300 383 588 and we can help you find the nearest store to you. Do you have plans that come with a mobile phone? At this stage all of E.Tel Mobile's plans are SIM only plans, which means that you will need to have your own mobile device. Note that typically, the total cost to you for a mobile phone would usually be lower if you had purchased it outright from a store, rather than signing up for a phone plan that comes with a mobile device.

$25 for Small 25GB plan. Unlimited calls/texts, free international calls to 75 destinations. No lock-in contract. E.Tel's affordable plan on Optus network. Small 25GB Switch to E.Tel today to start saving on your mobile plan with some of Australia's lowest plan fees! 25GB data Lots of data for one of Australia's lowest fees Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls and SMS Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia $25 credit for international calls and other services. Refer to your plan's critical info summary below 28 day renewal This plan auto-renews so you're always covered without surprise charges. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Check if your phone supports eSIM. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer. Terms & Fair Use Policy Apply Critical Information Summaries 25GB $25 Unlimited national calls & SMS $25 credit for other services 28 day renewal No excess data fees Keep your existing number eSIM and physical SIM options Powered by the reliable Optus network 100% Australian owned Buy Now SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. Noel H. on 06 Feb, 2025 Very helpful and easy to connect Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Write a Review UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Why is this plan only for new mobile numbers? This plan is designed specifically for customers who want a fresh new number, and it comes with a unique perk. We currently have a limited batch of highly sought-after premium numbers (Gold, Platinum, Silver, Bronze) that we’re releasing at a special price. What are the benefits of getting a new number? Getting a new number can be a smart choice: Great for business or branding, Perfect as a backup or secondary number, Helps keep your personal number private, Access to premium patterns normally not available. Can I bring my existing number to this plan? This particular offer is for new numbers only. If keeping your current number is important, you can still join E.Tel through any of our regular plans here. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls with rates starting from $0.10/min to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low plan fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. For countries not listed above, see our international call rate table here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? Once your data or credit runs out (or the day after your current period ends - whichever comes first), your plan will automatically renew. Any extra usage after your data runs out is counted as part of your new plan period, so you're always covered without surprise charges.

Learn how E.Tel Mobile protects your personal information. Our clear, fair privacy policy ensures your data is handled responsibly. Read about your rights and our commitment to privacy. Privacy & Security Need Help? E.Tel Communications Pty Ltd ( ABN 84 075 084 329 ) takes the protection of your privacy and personal information seriously. In order for us to supply telecommunications products, services and related benefits to you, we need to collect, use, store and disclose certain personal information. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (“APPs”), and applicable telecommunications laws, regulations and industry codes. As a provider of telecommunications services in Australia, E.Tel may also be subject to obligations under telecommunications, fraud prevention, identity verification, lawful interception, emergency services and law enforcement legislation. By using our websites, applications or services, or by providing personal information to us, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy. You do not have to provide us with personal information. However, if you choose not to provide certain information, we may not be able to provide products or services to you, verify your identity, activate or manage telecommunications services, process payments, provide customer support, assess eligibility for certain products, or otherwise fulfil our operational, legal and regulatory obligations. Personal Information We Collect The personal information we collect may include: your name, address, date of birth, telephone number, email address and other contact details; billing and payment information, including bank account or credit/debit card details; credit-related information, including credit history and financial information where the product or service requires assessment of creditworthiness or payment risk; identity documents and verification information required for fraud prevention, telecommunications compliance or customer verification purposes; telecommunications service information, including mobile numbers, SIM or eSIM identifiers, account history, recharge history, plan details and service usage records; information required to facilitate mobile number porting or transfer requests; records of communications with us, including customer support enquiries, call recordings, emails, chat logs, complaints and survey responses; technical information such as IP addresses, browser type, cookies, login activity, device information and website analytics data; information relating to the use of our website, mobile applications or customer portals; device-related information including operating system, device model, non-resettable device identifiers, network information and eSIM-related identifiers; location-related information where reasonably necessary for telecommunications service delivery, fraud prevention, emergency service obligations or regulatory compliance; marketing preferences and communication preferences; and any other information reasonably necessary for us to provide our products and services or comply with our legal obligations. We generally do not collect sensitive information unless reasonably necessary and permitted by law. From time to time, you may provide us with personal information relating to another person. Where you provide personal information about another individual, you are responsible for ensuring that the individual is aware of this Privacy Policy and consents to the disclosure of their information to us where required. Why We Collect, Use and Disclose Personal Information We collect, use and disclose personal information in order to provide telecommunications products, services and related benefits to customers, and for related operational, regulatory and business purposes. Examples of how we may use personal information include: activating and administering telecommunications services; processing orders, payments, renewals and refunds; identity verification and fraud prevention; facilitating mobile number portability and telecommunications regulatory requirements; assessing eligibility for products, services or payment arrangements; assessing creditworthiness or payment risk where applicable; billing and account administration; customer support, dispute resolution and complaint handling; improving and developing our products, services, websites, applications and customer experience; network management, troubleshooting and service quality improvement; business planning, analytics and operational reporting; informing customers about service interruptions, account matters, security events or product updates; cybersecurity, fraud detection and protection of our systems, staff and customers; direct marketing where permitted by law; seeking professional, legal, financial or technical advice; recovering outstanding debts or unpaid amounts; disclosing information to debt recovery agencies, credit reporting bodies or payment providers where reasonably necessary; complying with applicable laws, regulations, industry codes and lawful requests from regulators, government authorities or law enforcement agencies; and any other purpose disclosed at the time information is collected or otherwise authorised or required by law. As a telecommunications provider, E.Tel may also collect, retain or disclose certain information to comply with obligations under legislation including: the Telecommunications Act 1997 (Cth); the Telecommunications (Interception and Access) Act 1979 (Cth); the Privacy Act 1988 (Cth); ACMA requirements and industry codes; telecommunications data retention obligations where applicable; lawful interception and assistance obligations; emergency services obligations; and fraud prevention, complaint handling and identity verification obligations. We do not collect or retain personal information arbitrarily or without a legitimate operational, legal or regulatory purpose. How We Collect Personal Information We may collect personal information in a range of ways, including: when you provide information directly to us through our websites, applications, customer portals or forms; during customer support interactions including telephone calls, emails, live chat, social media messaging or other communications; in the course of providing telecommunications products, services or related benefits to you; from authorised distributors, channel partners, resellers, commercial partners, or from online platforms on which we maintain a presence or represent our products and services; from payment providers, fraud prevention providers, identity verification providers or credit reporting agencies; from publicly available sources where permitted by law; from our records relating to your use of our products, services, applications or websites; through electronic tagging technologies including cookies and similar technologies; through analytics, page tracking and website usage technologies; through login, authentication and fraud detection systems; from telecommunications wholesalers, carriers or network providers; where required by law or government authorities, including through identity verification or document verification systems used to confirm customer identity prior to activation of telecommunications services; and from third-party compliance or verification providers assisting us in meeting our legal and regulatory obligations. Where lawful and reasonably necessary, customer support calls and communications may be monitored or recorded for quality assurance, staff training, dispute resolution, fraud prevention and compliance purposes. Cookies, Analytics and Online Activity Our websites and applications may use cookies, analytics tools and related technologies to: maintain website functionality; improve user experience; understand website traffic and performance; assist with fraud detection and security monitoring; personalise content and communications; and support advertising and marketing activities. This information may include IP addresses, browser types, operating systems, referring URLs, pages visited and interaction information. We may also use analytics and advertising providers including Google Analytics and similar technologies to better understand website usage, improve our services and deliver more relevant content or advertising. You may adjust your browser settings to disable cookies, however some website functionality may be affected. Disclosure of Personal Information We may disclose personal information to: telecommunications wholesalers, carriers and network providers; payment processors and financial institutions; fraud prevention, identity verification and cybersecurity providers; credit reporting bodies and debt recovery service providers; cloud hosting, IT, software and communications service providers; customer support and operational service providers; professional advisers including accountants, auditors and legal advisers; marketing, analytics and advertising service providers; regulatory bodies, law enforcement agencies and government authorities where required or authorised by law, for example to the Integrated Public Number Database (IPND); dispute resolution bodies including the Telecommunications Industry Ombudsman (“TIO”); and other third parties where you have consented or where disclosure is otherwise permitted by law. Some service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure such providers maintain appropriate privacy and security standards. E.Tel does not sell personal information containing personally identifiable information to third parties. However, we may use or disclose aggregated, statistical or de-identified information for operational, analytical, reporting, product development, marketing or business purposes where such information does not allow identification of individuals. Data Security and Protection E.Tel takes reasonable technical, organisational and administrative measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. Security measures may include: encryption of data transmitted through our websites, applications and online portals using secure transport technologies; storage of information within protected and access-controlled database environments; storage of information in paper format in secured locations; restricted staff access to systems and customer information based on operational requirements; multi-factor authentication and secure authentication processes where appropriate; cybersecurity monitoring, intrusion detection and fraud prevention systems; secure cloud hosting and infrastructure providers; internal policies governing access to and handling of personal information; staff confidentiality obligations and privacy awareness training; and periodic review of operational and security processes. Where practical and appropriate, personally identifiable information may be minimised, redacted or excluded from internal operational communications, reporting, analytics, troubleshooting workflows and third-party interactions where full customer identification is not required. We also take reasonable steps to ensure that third-party service providers handling personal information on our behalf maintain appropriate privacy and security safeguards. While we take reasonable measures to protect personal information, no method of electronic transmission, storage or cybersecurity protection can guarantee absolute security. Data Retention We retain personal information only for as long as reasonably necessary for operational, legal, regulatory, accounting, dispute resolution, fraud prevention and compliance purposes. Due to telecommunications regulatory obligations, certain records may be retained for minimum periods required by law, including where required for lawful interception, data retention, complaint handling, fraud prevention or law enforcement purposes. We retain personal information for as long as reasonably necessary for operational, legal, regulatory, accounting, fraud prevention and customer support purposes. Where practical and appropriate, E.Tel may securely delete, de-identify or anonymise personal information that is no longer required, subject to applicable legal, regulatory and operational retention requirements. Marketing Communications We may contact you regarding our products, services, promotions, service updates or related offerings using channels including email, SMS, telephone, social media or digital advertising platforms where permitted by law. Direct marketing may relate to E.Tel products and services, or products and services offered in conjunction with our commercial partners or related service providers. You may opt out of marketing communications at any time using unsubscribe functionality or by contacting us directly. Certain operational or service-related communications may still be sent where necessary for the administration of your account or services. Overseas Disclosure of Information Some of our service providers, systems or technology partners may be located outside Australia, including providers involved in cloud hosting, software development, artificial intelligence, customer support, analytics, fraud prevention, payment processing or telecommunications operations. Where personal information is disclosed overseas, we take reasonable steps to ensure the recipient handles the information in accordance with appropriate privacy and security standards. However, overseas recipients may be subject to different privacy laws and obligations than those applicable in Australia. By using our services, you acknowledge that overseas disclosure of personal information may occur where reasonably necessary for the operation of our business and services. Access and Correction You may request access to personal information we hold about you and request correction of inaccurate or incomplete information. We will require verification of identity before processing such requests. In some circumstances, access requests may be declined where permitted by law, including where your identity cannot be verified, where disclosure would impact the privacy of others, prejudice investigations, or otherwise conflict with legal obligations. We take reasonable steps to ensure personal information is accurate, up-to-date and complete, however we rely on customers to notify us of changes where applicable. Complaints and Contact Information If you have concerns about how we handle your personal information, please contact us first so we can attempt to resolve the issue promptly and fairly. Privacy-related enquiries or complaints may be directed to E.Tel using the contact details available on our website at www.etel.com.au . We aim to acknowledge and respond to complaints within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (“OAIC”) or the Telecommunications Industry Ombudsman (“TIO”), where applicable. Office of the Australian Information Commissioner: Website: www.oaic.gov.au Telecommunications Industry Ombudsman: Website: www.tio.com.au Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our operations, technology, legal obligations or industry requirements. The latest version of this Privacy Policy will always be available on our website. Your continued use of our products or services after changes are published constitutes acceptance of the updated Privacy Policy.

Ready to make the switch? Join us today and enjoy freedom with E.Tel Mobile plans! No lock-in contracts, loads of data & no hidden fees. YOUR EXCLUSIVE CHINA AIRLINES E.TEL OFFER ✅ Enjoy 20% discount for China Airlines passengers ✅ Keep your existing number ✅ Unlimited local talk & text Explore Mobile Deals Keep your existing number! Fast & reliable network Australia’s trusted mobile plans No contract, cancel anytime CHOOSE YOUR MONTHLY E.TEL MOBILE PLAN 20% off first month 20GB $19.92 $24.90 Unlimited national calls & SMS 100mins free international calls No lock-in contract Exclusive offer for China Airlines customers eSIM also available Keep your existing number Only $5/GB excess data usage Powered by the Optus network Buy Now 20% off first month 40GB $23.92 $29.90 Unlimited national calls & SMS 200mins free international calls No lock-in contract Exclusive offer for China Airlines customers eSIM also available Keep your existing number Only $5/GB excess data usage Powered by the Optus network Buy Now 20% off first month 60GB $31.12 $38.90 Unlimited national calls & SMS 300mins free international calls No lock-in contract Exclusive offer for China Airlines customers eSIM also available Keep your existing number Only $5/GB excess data usage Powered by the Optus network Buy Now NOT SURE WHICH PLAN TO CHOOSE? CONTACT US TODAY! 1300 383 588 Choose your mobile plan 1 Get and activate your eSIM instantly when you are ready 2 Be up & running in 15 minutes 3 SWITCH IN MINUTES & KEEP YOUR OWN NUMBER: HEAR FROM OUR HAPPY CUSTOMERS! I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 READY TO MAKE THE SWITCH? Join us today and enjoy freedom with E.Tel Mobile plans! No lock-in contracts, loads of data & no hidden fees. Contact Now Explore Deals support@etel.com.au PO Box 6093 North Sydney NSW 2059 Australia facebook.com/auetel

Get the E.Tel Value 60GB Plan . Unlimited calls & texts, free international minutes, no lock-in contract and Optus network coverage. Value Plan 60GB $20 for first three months. Reverts to standard rate of $38.90 thereafter. Limited time only. Plan Inclusions 60GB data Lots of data for one of Australia's lowest monthly fees. Speed is uncapped, powered by the fast and reliable Optus network. Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Included international calls 300 mins free international calls* to 75 destinations Perfect for keeping in touch with friends and family overseas. 75 destinations Month-to-month, no lock-in contract Monthly fees begin only after activation. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries Limited Time Only! 60GB $20 Free data roaming included* 300 mins international calls No lock-in contract Unliited calls & SMS across Australia Keep your existing number eSIM and physical SIM options Uncapped superfast speeds Powered by Optus Claim Offer SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 Write a Review One of the lowest monthly fees on the Optus network Turbocharged sim only mobile plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Plans Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

$36 for Small 50GB plan. Unlimited calls/texts, free international calls to 75 destinations. No lock-in contract. E.Tel's affordable plan on Optus network. Small 50GB Switch to E.Tel today to start saving on your mobile plan with some of Australia's lowest plan fees! 50GB data Lots of data for one of Australia's lowest fees Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls and SMS Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia $36 credit for international calls and other services. Refer to your plan's critical info summary below 28 day renewal This plan auto-renews so you're always covered without surprise charges. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. Check if your phone supports eSIM. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer. Terms & Fair Use Policy Apply Critical Information Summaries Amazing Value! 50GB $36 Unlimited national calls & SMS $36 credit for other services 28 day renewal No excess data fees Keep your existing number eSIM and physical SIM options Powered by the reliable Optus network 100% Australian owned Buy Now SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. Noel H. on 06 Feb, 2025 Very helpful and easy to connect Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Write a Review UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Why is this plan only for new mobile numbers? This plan is designed specifically for customers who want a fresh new number, and it comes with a unique perk. We currently have a limited batch of highly sought-after premium numbers (Gold, Platinum, Silver, Bronze) that we’re releasing at a special price. What are the benefits of getting a new number? Getting a new number can be a smart choice: Great for business or branding, Perfect as a backup or secondary number, Helps keep your personal number private, Access to premium patterns normally not available. Can I bring my existing number to this plan? This particular offer is for new numbers only. If keeping your current number is important, you can still join E.Tel through any of our regular plans here. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls with rates starting from $0.10/min to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low plan fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. For countries not listed above, see our international call rate table here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? Once your data or credit runs out (or the day after your current period ends - whichever comes first), your plan will automatically renew. Any extra usage after your data runs out is counted as part of your new plan period, so you're always covered without surprise charges.

Get the E.Tel Value 25GB Plan . Unlimited calls & texts, free international minutes, no lock-in contract and Optus network coverage. Value 25GB Plan $10 for first three months. Reverts to standard rate of $24.90 thereafter. Limited time only. Plan Inclusions 25GB data Lots of data for one of Australia's lowest monthly fees. Speed is uncapped, powered by the fast and reliable Optus network. Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Included international calls 100 mins free international calls* to 75 destinations Perfect for keeping in touch with friends and family overseas. 75 destinations Month-to-month, no lock-in contract Monthly fees begin only after activation. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries Limited Time Only! 25GB $10 Free data roaming included* 100 mins international calls No lock-in contract Unliited calls & SMS across Australia Keep your existing number eSIM and physical SIM options Uncapped superfast speeds Powered by Optus Claim Offer SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 Write a Review One of the lowest monthly fees on the Optus network Turbocharged sim only mobile plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Plans Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

Get the E.Tel New Number Plan 12GB for $12/month Promotion . Unlimited calls & texts, free international minutes, no lock-in contract and Optus network coverage. New Number Plan 12GB $12.00 for first eight months. Reverts to standard rate of $18.90 thereafter. New number only. Limited to 500 signups. Plan Inclusions 12GB Data Lots of data for one of Australia's lowest monthly fees. Speed is uncapped, powered by the fast and reliable Optus network. Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited national calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Included international calls 100 mins free international calls* to 75 destinations Perfect for keeping in touch with friends and family overseas. 75 destinations Month-to-month, no lock-in contract Monthly fees begin only after activation. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries Limited Time Only! 12GB $12 Bonus data roaming* 100 mins international calls No lock-in contract Free travel eSIM included - save up to $150 on roaming* Free gold tier numbers available Unlimited national calls & SMS eSIM and physical SIM options Powered by Optus Claim Offer SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS I was very impressed by the young lady who answered my call. She was very courteous and very aware. She solved y my problem which saved me having to pay a visit to my local provider. Very professional. Liam. R on 3 Jun 2026 I’ve been an E.Tel customer for more than a year now and I continue to be impressed. The network coverage around Sydney has been solid and I almost never deal with dropouts. Their plans are clear, affordable, and offer great value compared to others I’ve tried. Customer support has been excellent too - fast replies and helpful people every time. Definitely a provider I’m confident recommending. Aras. G on 12 Dec 2025 It was easy to swap 2 mobiles and home nbn over the phone, the customer service officer did her job very well. Anette. A on 20 May 2026 The transfer went very quickly.I forgot to scan the QR code and Etel was so helpful.One consultant Christina was so helpful and answered phone quick.Im connected now.Coverage very good.The speed is much faster than I expected.Very pleased. Larry. N on 9 May 2026 Really pleased with the help and support of your service team…. I had issues with setting up eSim and Cristina was support all the way…relieved the stress and simplified everything…thank you for all the support.. Jenny. V on 27 Apr 2026 Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. Bob H. on 09 Aug, 2024 Write a Review One of the lowest monthly fees on the Optus network Turbocharged sim only mobile plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Plans Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.