E.Tel's fair use policy, which defines normal personal use as well as defines examples of unreasonable use. Important for keeping prices low for everybody.

Overview of E.Tel's complaints handling and resolution process. We strive to offer a 5 star customer experience to all our customers!

Not around to manage your account? Use this form to appoint an authorised representative.

E.Tel is strongly against domestic violence. If you are a victim, let us know and we will do what we can to assist.

At E.Tel, we take your privacy seriously. Our policy explains how we collect, use, store and disclose your personal information.

E.Tel’s financial hardship policy provides support for customers facing payment difficulties, offering payment plans and billing support for those in need.