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$10/mth
10GB
Promo $10 rate for 10 months, then reverts to standard rate of $15/month. Valid until 31 October 2024
Plan Inclusions
10GB data
Speed is uncapped, often over 200Mbps
Extra data only $5/GB, no bill shock
Unlimited national calls & SMS
Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia
Month-to-month, no contract
Your Billing Cycle is from the 1st day to the last day of each month
eSIM also available
Dial *#06# to quickly see if your phone is eSIM compatible.
If it is, a 32-digit EID number will display on your screen.
Terms & Fair Use Policy Apply
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Can I transfer my existing number to E.Tel?Yes, transferring your number is easy. Simply provide your account details from your current service provider when you activate your SIM. Note: Porting your number will take approximately 15 minutes - 4 hours.
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What network does E.Tel operate on?E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. Learn more about our network, as well as our 28 day network guarantee, at https://www.etel.com.au/coverage.
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Is there international roaming?Absolutely, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, see our international roaming page for further information.
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Will the 3G shutdown affect me?If you have an older phone that relies only on 3G technology, it will stop working once the 3G shutdown happens on the 28th of October 2024. You can find more information about this on our 3G shutdown info page.
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Is there a contract term?There are no contracts for our SIM only plans, cancel at anytime and your plan will cease when your current period ends.
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How long does it take to receive my new E.Tel SIM?Your sim card will be sent via Australia Post on the day or the next working day of your order. It takes approximately 2-7 working days depending on your area. Express Post is available for a small fee.
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What happens when I run out of data?Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you need further assistance, please contact us by emailing support@etel.com.au.
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Can I make international calls?Yes, all our plans can make international calls, our current 28/30-day plans and monthly plans feature included value to call the selected countries below: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, Us Virgin Is, USA, Venezuela, Vietnam *$0.25 flagfall may apply to each call for some plans, please check your plan's critical information summary to find out more. If you have trouble dialling internationally, please contact us to activate your IDD service. Please check your plan's Critical Information Summary to find out your plan's included value for international calls.
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What's the billing cycle and charge?Monthly Plan Users Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. (e.g. If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August). 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.
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Protecting against unauthorised transfersTo protect our users from unauthorised ports, an additional identity verification process is used to verify the rights-of-use holder has authorised the request. We will confirm that you are the rights-of-use holder by one of the 2 methods: We will send a unique verification code directly to service number to be transferred via SMS, you will need to reply and SMS with this exact code to authorise the transfer. We will call the number to confirm the requesting person has direct and immediate access to the mobile device used in association with the mobile number and ask for direct authorisation, and verify the user's information matches the transfer requester's details. You must also provide the correct unique verification code sent to the service number over the phone during the same call to authorise the transfer.
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Protecting against Unauthorised High-Risk InterationsTo protect you from unauthorised high-risk interactions, additional identity authentication processes will be used to authenticate your identity, before we undertake the high-risk transaction. A high-risk transaction means a transaction that can result in the following: Losing access to your service. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account.
UNLEASH YOUR MOBILE FREEDOM WITH E.TEL
Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle.
KEEP YOUR NUMBER
Switch to E.Tel seamlessly - bring your existing number with you.
LIGHTNING-FAST NETWORK
Stay connected with the speedy and reliable Optus network.
UNBEATABLE VALUE
Get more bang for your buck with our incredible mobile plans.
NO LOCK-IN CONTRACT
Freedom at your fingertips - change or cancel your plan whenever you like.
CUSTOMER CARE THAT ACTUALLY CARES
We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel.
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Super short wait times (typically under 1 minute)
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Easy to speak with an actual human (unlike every other mobile company)
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Aussie based call centre
Our prices may be low, but you'll never get anything less than the highest level of service.
During the process of bringing the code to E Tel, I filled in my information incorrectly. After writing an email to the customer service for feedback, I received good service and clear response and assistance. The service is great! Make yourself feel that you have chosen the right telecommunications company.
Jenny T
I bought an E-Tel SIM before flying to Australia. (First time coming to Australia) It was very convenient for me because I could use the internet immediately after landing. The speed is quite good, you won't be disappointed.
Richard L
Each person in our company has an Etel phone number! Convenient and easy to use!
Charles L
The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing.
Ung S
Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family.
Michael B
Great customer service when I needed to top up and turn on my roaming service. The data plans are also amazing!
A F
Highly recommended. Good service with heaps of data.
Anosh S
Good service! The consultant help me to transfer my mobile number to etel and activate the new sim. They are very patient!
Bin Y
I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it!
Michelle J
Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up.
Sandy T
Great customer service, really helpful and fixed my issues very quickly.
Deb L
My issue was solved quicky and pleasantly with timely follow-up.
Thank you.
Bob H
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