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3G NETWORK SWITCH OFF: Check to see if your mobile phone is impacted ahead of October by texting the number '3' to '3498'

3G Shutdown Delay

What the Delayed 3G Shutdown Means for E.Tel Customers 

You may have heard recent news about the delay in the 3G network shutdown by Optus and Telstra. If you're wondering what this means for your mobile service and how it affects you, this blog post is here to clarify everything. Let's dive into the details and what you need to know about the changes ahead. 


What’s Happening with the 3G Network? 


Optus and Telstra, two of Australia's major telecommunications providers, have announced a delay in their planned shutdown of the 3G network. Originally, both companies planned to phase out their 3G services by mid-2024. However, due to the needs of certain customer groups, including truck drivers and those in remote areas, they have decided to extend this deadline. 


For E.Tel customers, this is significant because E.Tel operates on the Optus network. The extension of the 3G network will now give more time for customers who rely on 3G services to prepare for the eventual transition to 4G and 5G networks. 


What Does This Mean for E.Tel Customers? 


  1. Extended Service Time for 3G Users: If you are currently using a 3G-only device or live in an area where 3G is the most reliable option, you will continue to receive service for a longer period. This delay means you won’t need to rush into upgrading your device or changing your plan immediately. 

  1. More Time to Transition: The delay provides additional time for you to transition to newer technology. You can now take a more gradual approach in upgrading to a 4G or 5G device, ensuring you find the right device and plan that suits your needs and budget. 


Preparing for the Future: Moving to 4G and 5G 


While the 3G shutdown delay offers a reprieve, it's still essential to prepare for the future. Here are a few steps you can take to ensure a smooth transition: 

  • Check Your Device Compatibility: Determine whether your current device supports 4G. Most modern smartphones are equipped for these networks, but it’s always good to check the specifications. 

  • Consider Upgrading: If you are using an older 3G-only device, now might be a great time to consider upgrading to a 4G or 5G-capable phone. These devices offer faster internet speeds, better connectivity and access to the latest features and apps. 

  • Review Your Plan: As the technology changes, so do the mobile plans. Check with E.Tel to see if there are updated plans that might offer you better value or more data at a similar or lower price. 


The Benefits of Staying Updated 


Transitioning to 4G or 5G offers several advantages: 

  • Improved Speed and Connectivity: 4G networks provide faster internet speeds, allowing you to stream videos, browse the web and use apps more efficiently. 

  • Better Coverage: Upgrading to a device that supports the latest network technology can improve your coverage, especially in areas where 3G signals are weaker. 

  • Future-Proofing Your Mobile Experience: By moving to newer technology, you ensure that your device will continue to be compatible with future network enhancements and services. 


Final Thoughts 


The decision by Optus and Telstra to delay the 3G network shutdown is good news for many E.Tel customers. It provides a little extra time to prepare and transition to newer technologies without losing access to essential services. E.Tel remains committed to supporting you through these changes and ensuring you have all the information you need to make an informed decision. 

If you have any questions or need assistance with upgrading your device or plan, don't hesitate to contact E.Tel customer support on 1300 383 588. We’re here to help you every step of the way! 


Stay tuned for more updates, and thank you for being a valued E.Tel customer! 

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