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Amaysim Acquires Circles Life: What This Means for Customers

Big news in the Australian telco market—Amaysim is set to acquire Circles Life’s customer base, bringing approximately 150,000 mobile users under its umbrella over the next few months. While this change marks a significant milestone for both brands, Circles Life customers may be wondering what this means for them. Here’s a breakdown of what to expect and some helpful tips to navigate the transition.


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What’s Happening with Circles Life Customers?

Based on their communications to customers on 21 January 2025, if you’re a Circles Life customer, here’s what you need to know:

  • No Immediate Action Needed: For now, your current mobile plan, SIM card, and phone number remain the same. Amaysim has confirmed that the transition will happen smoothly, with no interruptions.

  • Communication Updates: Some customers have already received email or SMS updates from Amaysim about the acquisition, while others may still be waiting. Communication timelines might vary, so if you haven’t been contacted yet, it’s worth keeping an eye on your inbox or messages.

  • Personal Information Transfer: During the transition, personal information will be transferred to Amaysim as part of the process. This is standard during such acquisitions and ensures continuity of service.

  • Transition Timeline: The migration process is expected to take weeks. However, customers should expect to be informed at every stage to ensure a seamless transition.

 

What to Consider During the Transition

While your service may continue without interruptions, this transition may still raise a few considerations:

  1. Personal Data Handling: Ensure you’re comfortable with your personal information being transferred to Amaysim as part of the process. You can reach out to the provider if you have any concerns about how your data will be handled.

  2. Alternative Options: Use this opportunity to explore other mobile providers that might better suit your needs, especially if you’re considering changes in features, pricing, or network preferences.

 

Why Now is a Good Time to Explore Alternatives

Transitions like these are a great opportunity to evaluate whether your mobile plan still fits your usage and budget. At E.Tel, we focus on providing affordable postpaid plans that are tailored to users who value quality and simplicity.

Here’s what we offer:

  • Affordable Rates: No unnecessary extras—just reliable mobile plans that meet your needs without overcharging.

  • Flexibility: Our plans cater to a range of usage habits, so you’ll only pay for what you actually use.

  • Reliable Coverage: Operating on the Optus 4G network, E.Tel ensures excellent connectivity and consistent service.

 

What to Do Next

  1. Stay Informed: Keep an eye out for communications from Circles Life and Amaysim about the transition process.

  2. Review Your Options: Compare plans from other providers, including E.Tel, to ensure you’re getting the best value.

  3. Ask Questions: Don’t hesitate to contact your service provider if you’re unsure about the transition or plan details.

 

Now's the chance to look at your options

While the acquisition of Circles Life by Amaysim promises continuity for customers, it’s also an opportunity to review your mobile plan and ensure it’s the right fit for you.

If you’re looking for affordable, simple mobile plans, E.Tel is here to help. Explore our postpaid options or get in touch with our friendly team to learn more. With E.Tel, you can enjoy reliable service at a price that makes sense for your lifestyle.

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