Switching Mobile Providers? In Some Countries, You’d Lose Your Number!

If you’ve ever switched mobile providers in Australia, you probably know that keeping your number is possible, and with the right provider, it’s easy. But did you know that in some countries changing providers means you must get a brand new number, whether you like it or not?

Imagine having to update your number everywhere—on bank accounts, work contacts, social media, and two-factor authentication every time you switched providers. It would be a massive hassle, right?

Luckily in Australia mobile number portability (MNP) allows you to take your number with you when switching telcos. But while the system is in place, the process can vary depending on your provider. Some make it seamless, while others can leave you waiting.

So why is it so easy in Australia? It all comes down to mobile number portability. Let’s dive in.

Not All Countries Let You Keep Your Number

Different countries have different rules when it comes to switching providers:

• United Kingdom & Europe – Similar to Australia with quick number transfers. In the UK, customers can request a PAC (Porting Authorisation Code) via SMS to switch even faster.

• United States – Number portability exists, but porting can take days. Some providers charge fees making it less consumer-friendly than in Australia.

• Japan – You can keep your number, but there’s a porting fee (around $30AUD). Some contracts penalise early switching.

🚫 Countries Without Number Portability – Some regions especially in parts of Southeast Asia, Africa and the Middle East don’t allow customers to keep their number when changing providers. If you switch, you must get a new number.

How It Works in Australia

In Australia, mobile number portability (MNP) often called porting is what makes it easy to keep your number when switching providers. Here’s how it works:

• It’s free – You don’t have to pay anything to take your number to a new telco.

• It’s fast – Transfers typically take minutes to a few hours, with a maximum wait of 48 hours.

• It’s secure – Strict regulations prevent unauthorised number transfers (helping prevent SIM-swap fraud).

The process is simple:

• Sign up with a new provider and choose to bring your number across.

• Verify your identity (usually via SMS).

• Wait for the transfer. Your old service automatically disconnects, and your new SIM is activated.

At E.Tel, we make the switching process seamless. Just choose to bring your number upon signing up, and we’ll handle the rest!

Thinking of Switching? Here’s What to Check

Before porting your number, keep these in mind:

📌 Is your number registered in your name?  If your mobile plan is under someone else’s name (like a family member’s), you may need to update ownership before porting.

📌 Are you still under contract?  Porting is free, but some providers charge exit fees if you leave before your contract ends.

📌 Beware of scams! If you receive an unexpected porting request SMS, it could be a fraud attempt. Contact your provider immediately if you didn’t request a transfer.

Final Thoughts: Enjoy the Freedom to Switch with E.Tel

Australia’s mobile number portability system makes switching simple, and at E.Tel we make it even easier. Whether you're looking for affordable plans, great coverage, or no hidden fees, bringing your number to E.Tel is quick and seamless.

🔄 Ready to switch? Bring your number to E.Tel today.