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Enjoy the lowest monthly fees on the Optus network with E.Tel's award winning mobile plans. Join thousands of happy customers by bringing your number across today! AUSTRALIA'S MOST TRUSTED MOBILE PLAN GET MORE FOR LESS ✅ Keep your number. ✅ Enjoy unlimited talk & text. ✅ Great easy pricing. See Plans That Save Finally, mobile plans that don't break the bank With E.Tel's award winning mobile plans, join thousands of happy customers by bringing your number across today! $24.90 - Save $44 in first 3 months 20GB $10/mth Unlimited calls & text across Aus 100mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the reliable Optus network View Details Buy Now $29.90 - Save $29 in first 3 months 40GB $20/mth Unlimited calls & text across Aus 200mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the reliable Optus network View Details Buy Now $38.90 - Save $56 in first 3 months 60GB $20/mth Unlimited calls & text across Aus 300mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by the reliable Optus network View Details Buy Now Step 1 Choose your new mobile plan. Step 2 Choose your SIM, (physical or eSIM). Step 3 Activate your new SIM online. Step 4 Be up & running in 15 minutes. Switch in minutes and keep your existing number Join thousands of happy customers Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Enjoy some of the lowest monthly fees on the Optus network Turbocharged mobile phone plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. View More NEWS & UPDATES Explore Plans

Review E.Tel's Terms and Conditions for detailed information on our mobile plans, services, and policies. Understand your rights and responsibilities as an E.Tel customer. Visit now to ensure you are fully informed about our transparent and customer-focused terms. Service Legals Policies, Terms & Conditions All the legal stuff that you should know about. Mobile Plans Terms and Conditions E.Tel’s mobile plan terms outlining service provision, billing, customer obligations, privacy, and dispute resolution. View PDF Travel eSIM Terms and Condition E.Tel’s travel eSIM terms detailing service provision, usage conditions, customer obligations, privacy, and dispute resolution. View PDF NBN Terms and Condition E.Tel’s home internet terms covering service delivery, billing, customer obligations, privacy, and dispute resolution. View PDF Important Information Overview of E.Tel’s key information on compliance, sales, usage, billing, network, security, and customer support. View PDF International Calls Price Table E.Tel's international call rates for all destinations. View PDF Standard Form of Agreement (SFOA) Fair Use Policy E.Tel's fair use policy, which defines normal personal use as well as defines examples of unreasonable use. Important for keeping prices low for everybody. View PDF Customer Complaints Policy Overview of E.Tel's complaints handling and resolution process. We strive to offer a 5 star customer experience to all our customers! View PDF Appointment of Advocate or Authorised Representative Not around to manage your account? Use this form to appoint an authorised representative. View PDF Domestic Violence Resources E.Tel is strongly against domestic violence. If you are a victim, let us know and we will do what we can to assist. View PDF Privacy Policy At E.Tel, we take your privacy seriously. Our policy explains how we collect, use, store and disclose your personal information. View PDF Financial Hardship Policy E.Tel’s financial hardship policy provides support for customers facing payment difficulties, offering payment plans and billing support for those in need. View PDF Policies

Stay safe with E.Tel's Scam Awareness page. Learn how to identify and protect yourself from common scams targeting mobile users. Get tips on safeguarding your personal information and find resources for reporting fraudulent activity. E.Tel prioritises security above all for our customers. Be Aware of Scams Need Help? Frequently asked questions Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans 1. Billing Period Bill Issue Date: 10th October Due Date: 26th October Your billing period starts from the 1st to the last day of each month , and your monthly plan fees are charged in advance . If your service starts partway through a month, your first bill will include pro-rated charges for the remaining days of your start month. 2. Account Information Include the billing name and address of account holder. 3. Last Bill Last Bill Balance: The balance carried forward from your previous bill. Payments & Credits: Any payments made or credits applied (e.g., upfront payments or promotional bonuses). Balance: The total balance after payments and credits. 4. This Bill This section provides a detailed breakdown of the charges for your first bill: Monthly Charge for October (see point A): This is the standard monthly fee for October ($23.90). It was paid upfront during sign-up and is applied as a credit in the "Last Bill" section. Monthly Charge for November (see point B): The monthly fee for November ($23.90) is billed in advance , as Monthly Plan fees are always charged ahead for the upcoming month. Pro-rated Charges (see point C): These cover the remaining days of the previous month (16th to 30th September) when your service was active before October. In this example, the charges include $10.00 for service usage and $11.95 for the partial monthly plan fee. Additional Charges: Card Payment Processing Fee (2%): A small fee for processing card payments, shown as $0.48 in this example. 5. How to Pay Your Bill If you haven’t set up direct debit, refer to the following payment methods: Auto Direct Debit: Set this up for automatic payments to ensure timely payment. BPAY: Use the BPAY details listed on your invoice for payment through your bank. Bank Transfer: Manually transfer funds using the bank details provided on your bill. Online Payment: Log in to your E.Tel account to pay securely online. Please make sure to pay your bill by the due date (26th October) to avoid any late fees.

Join us today and enjoy freedom with E.Tel Mobile plans! No lock-in contracts, loads of data & no hidden fees. EXCLUSIVE MOBILE DISCOUNT China Airlines Passengers Only Please select: I'm an Australian Resident I'm not an Australian Resident support@etel.com.au PO Box 6093 North Sydney NSW 2059 Australia facebook.com/auetel

Learn more about E.Tel Communications, one of Australia's fastest-growing mobile service providers. Discover our mission, values, and commitment to delivering affordable, flexible mobile plans on the reliable Optus network. Reach our local team and see why E.Tel is dedicated to providing exceptional customer service. SINCE 1999 ABOUT E.Tel Your trusted partner in mobile and NBN services that gives everyday Aussies what they really want WHY CHOOSE E.TEL At E.Tel, we're more than just a service provider – we're your partner in staying connected. Whether it's through affordable mobile plans or reliable NBN services, we’re here to keep you connected to what matters most. We truly value every customer and are committed to providing you with the best possible experience. While the big providers keep raising prices, E.Tel stands against the trend, offering quality services at fair prices because you deserve better. OUR JOURNEY Your Trusted Partner in Mobile Communication Since 1999, E.Tel has been dedicated to connecting Australians. Starting as a business landline provider, we grew to become one of Australia's fastest-growing mobile service providers. In 2024, we expanded into offering high-speed home internet services, powered by the reliable nbn® network. This marks an exciting new chapter in our journey, bringing affordable and dependable connectivity to even more households across the nation. Guided by local values and a personal approach, E.Tel is proud to be your trusted partner in mobile and internet services. OUR COVERAGE Reaching 98.5% of Australians At E.Tel Mobile, we believe in the power of connection. That's why we've partnered with the superfast and reliable Optus network, allowing us to reach 98.5% of Australians. Whether you're browsing the web, streaming your favourite content, or staying in touch with loved ones, our extensive coverage ensures a seamless connection experience across the nation. OUR VALUES Simplicity, Transparency, Affordability We believe that mobile communication should be simple and accessible to all. Our commitment to clear and transparent pricing means you'll always know exactly what you're paying for. For senior Aussies, we offer unbeatable discounts via the state-run seniors card programs. OUR COMMITMENT People-Centric Customer Service At E.Tel, we understand the importance of human connection. That's why our local team is always ready to hear from you. We believe you shouldn't have to sift through pages of self-help guides or wait hours on hold. Our commitment is to provide the highest quality, human customer service to each and every one of our valued customers. We would also love to hear your feedback about our service. OUR CREDENTIALS Excellence in Telecommunications, Recognized and Certified READY TO MAKE THE SWITCH? Join us today and enjoy freedom with E.Tel Mobile plans! No lock-in contracts, loads of data & great easy pricing. Choose Your Plan NOT SURE WHICH PLAN TO CHOOSE? Contact Us Today!

Find all the support you need for your E.Tel home internet service, including FAQs, troubleshooting tips, and a step-by-step modem setup guide. Get quick answers and stay connected with our comprehensive support resources. Need help understanding your bill? We've got you covered! Need Help? How to read your bill? Reading your bill for the first time might feel confusing, but don’t worry! At E.Tel, we keep billing simple and transparent. Below is an example of a first bill and everything you need to know to understand it clearly. Billing Schedule Your bill will be issued mid-month (e.g., on the 10th). Payment is due by the 26th of the same month, giving you time to review your bill. Unlike 28-day billing cycles, which result in 13 bills per year, our billing is monthly—so you’re only charged 12 times a year. Billing Cycle for Monthly Plans Monthly plan fees are charged in advance . If your service starts partway through a month, your first bill will include pro-rated charges for the remaining days of your start month. Frequently asked questions Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans 1. Billing Period Bill Issue Date: 10th October Due Date: 26th October Your billing period starts from the 1st to the last day of each month , and your monthly plan fees are charged in advance . If your service starts partway through a month, your first bill will include pro-rated charges for the remaining days of your start month. 2. Account Information Include the billing name and address of account holder. 3. Last Bill Last Bill Balance: The balance carried forward from your previous bill. Payments & Credits: Any payments made or credits applied (e.g., upfront payments or promotional bonuses). Balance: The total balance after payments and credits. 4. This Bill This section provides a detailed breakdown of the charges for your first bill: Monthly Charge for October (see point A): This is the standard monthly fee for October ($23.90). It was paid upfront during sign-up and is applied as a credit in the "Last Bill" section. Monthly Charge for November (see point B): The monthly fee for November ($23.90) is billed in advance , as Monthly Plan fees are always charged ahead for the upcoming month. Pro-rated Charges (see point C): These cover the remaining days of the previous month (16th to 30th September) when your service was active before October. In this example, the charges include $10.00 for service usage and $11.95 for the partial monthly plan fee. Additional Charges: Card Payment Processing Fee (2%): A small fee for processing card payments, shown as $0.48 in this example. 5. How to Pay Your Bill If you haven’t set up direct debit, refer to the following payment methods: Auto Direct Debit: Set this up for automatic payments to ensure timely payment. BPAY: Use the BPAY details listed on your invoice for payment through your bank. Bank Transfer: Manually transfer funds using the bank details provided on your bill. Online Payment: Log in to your E.Tel account to pay securely online. Please make sure to pay your bill by the due date (26th October) to avoid any late fees.

Planning to spend time in Australia? Make sure you get your sim card before you land. Be prepared for your Aussie adventure alongside thousands of others like you. YOUR EXCLUSIVE CHINA AIRLINES E.TEL OFFER ✅ Enjoy 20% discount for China Airlines passengers ✅ Data and calls as soon as you land ✅ Unlimited local calls and SMS Explore Mobile Deals Free international calls back home Fast & reliable network Australia’s trusted mobile plans No contract, cancel anytime CHOOSE YOUR TRAVEL ESIM PLAN Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $23 credit for international calls Data as soon as you land Stay connected, travel with ease One of the fastest providers in Australia Buy Now 12GB 7 days $18.40 $23.00 Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $29 credit for international calls Data as soon as you land Stay connected, travel with ease One of the fastest providers in Australia Buy Now 25GB 14 days $23.20 $29.00 Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $41 credit for international calls Data as soon as you land Stay connected while travelling One of the fastest providers in Australia Buy Now 50GB 28 days $32.80 $41.00 Be ready for Australia Contact us today! Contact Now Choose your mobile plan 1 Get your eSIM today 2 Activate your eSIM prior to your departure 3 Data and full mobile service as soon as you land 4 A MUST HAVE BEFORE YOUR TRIP TO AUSTRALIA HEAR FROM OUR HAPPY CUSTOMERS! Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 READY FOR AUSTRALIA? Don't fall for expensive mobile plans on arrival, Join E.Tel Mobile today! No lock-in contracts, loads of data & no hidden fees. Contact Now Explore Deals support@etel.com.au PO Box 6093 North Sydney NSW 2059 Australia facebook.com/auetel

Enjoy the lowest monthly fees on the Optus network with E.Tel's award winning mobile plans. Join thousands of happy customers by bringing your number across today! SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Explore Finally, mobile plans that don't break the bank With E.Tel's award winning mobile plans, join thousands of happy customers by bringing your number across today! Smart Choice 25GB $24.90/mth Unlimited calls & text across Aus 100mins international calls No lock-in contract Number transfers & new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by Optus View Details Buy Now Most Popular 40GB $29.90/mth Unlimited calls & text across Aus 200mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by Optus View Details Buy Now $38.90 - Save $56 in first 3 mths 60GB $20/mth Unlimited calls & text across Aus 300mins international calls No lock-in contract Number transfers and new numbers only eSIM and physical SIM options Uncapped superfast speeds Excellent customer service Powered by Optus View Details Buy Now Step 1 Choose your new mobile plan. Step 2 Choose your SIM, (physical or eSIM). Step 3 Activate your new SIM online. Step 4 Be up & running in 15 minutes. Switch in minutes and keep your existing number Join thousands of happy customers Write a Review Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Enjoy some of the lowest monthly fees on the Optus network Turbocharged mobile phone plans, wallet-friendly prices, E.Tel Mobile keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. View More NEWS & UPDATES Explore Plans

In partnership with the Seniors Card program in every state and territory, E.Tel Mobile gives Aussies what they really need, affordable sim-only mobile plans that don't try to push ever increasing monthly fees. Value 25GB Exclusive $9.00 rate for 3 months, then reverts to the standard rate of $23.90/month. This offer is exclusive for Seniors/Carers. Plan Inclusions 25GB data. Plenty for calls, browsing, emails, keeping in touch on video Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 100mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM . Terms & Fair Use Policy Apply Critical Information Summaries EXCLUSIVE FOR SENIORS/CARERS Unlimited local calls, SMS & MMS 100mins free international calls No lock-in contract Promotional rate for seniors and carers Keep your existing number Customer support that listens Powered by Optus eSIM and physical SIM options Buy Now Want a Different Plan? Need more data? Use promo code SENIORS on any of our other plans to get a special discount at checkout! Explore Mobile Deals KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM . Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away . What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee , see https://www.etel.com.au/coverage . We don't just offer amazing rates on such a high quality network, our speed is also uncapped ! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here . Is there international roaming? Absolutely! We're here to help make your holidays easy , all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use ; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM , you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM , Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers . This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first. SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Write a Review

Planning to spend time in Australia? Make sure you get your sim card before you land. Be prepared for your Aussie adventure alongside thousands of others like you. YOUR EXCLUSIVE CHINA AIRLINES E.TEL OFFER ✅ Enjoy 20% discount for China Airlines passengers ✅ Data and calls as soon as you land ✅ Unlimited local calls and SMS Explore Mobile Deals Free international calls back home Fast & reliable network Australia’s trusted mobile plans No contract, cancel anytime CHOOSE YOUR TRAVEL ESIM PLAN Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $10 credit for international calls Data as soon as you land Stay connected, travel with ease One of the fastest providers in Australia Buy Now 3GB 7 days $8.80 $11.00 Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $25 credit for international calls Data as soon as you land Stay connected, travel with ease One of the fastest providers in Australia Buy Now 12GB 14 days $20.80 $26.00 Amazing Price 20% off China Airlines Promocode CI20 Unlimited national calls & SMS No lock-in contract Easy eSIM activation $30 credit for international calls Data as soon as you land Stay connected while travelling One of the fastest providers in Australia Buy Now 40GB 28 days $24.80 $31.00 Be ready for Australia Contact us today! Contact Now Choose your mobile plan 1 Get your eSIM today 2 Activate your eSIM prior to your departure 3 Data and full mobile service as soon as you land 4 A MUST HAVE BEFORE YOUR TRIP TO AUSTRALIA HEAR FROM OUR HAPPY CUSTOMERS! Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 READY FOR AUSTRALIA? Don't fall for expensive mobile plans on arrival, Join E.Tel Mobile today! No lock-in contracts, loads of data & no hidden fees. Contact Now Explore Deals support@etel.com.au PO Box 6093 North Sydney NSW 2059 Australia facebook.com/auetel

Find out about E.Tel's superior mobile network coverage. We have some of the lowest monthly plan fees in Australia on the reliable Optus 4G plus network. Here you can also find out about our network guarantee. Reaching 98.5% of Australians NETWORK COVERAGE E.Tel operates on the Optus 4G Plus Network at very fast UNCAPPED speeds, covering 98.5% of the Australian Population 30-Day Network Guarantee We are so confident in our superior network coverage that we are offering a 30 day network guarantee when you join us! If you are not satisfied with the coverage within the first 30 days, you may cancel your service and we'll refund the plan fee you have paid. You will only be charged for any services used that were not included as part of the plan. Try Now Have Questions? Contact Us Now!

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Value 30GB $18.00 for first six months. Reverts to standard rate of $26.90 for 30GB thereafter. Offer ends 30th September 2025. New customers only. Plan Inclusions 30GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 200 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 30th September 2025 Unlimited local calls, SMS & MMS 200mins free international calls No lock-in contract Number transfers and new numbers only Free eSIM or physical SIM Keep your existing number Connect in minutes Powered by the reliable Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. JOIN THOUSANDS OF HAPPY CUSTOMERS We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel Mobile. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre to quickly answer questions regarding your mobile plans Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Frequently asked questions Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans 1. Billing Period Bill Issue Date: 10th October Due Date: 26th October Your billing period starts from the 1st to the last day of each month , and your monthly plan fees are charged in advance . If your service starts partway through a month, your first bill will include pro-rated charges for the remaining days of your start month. 2. Account Information Include the billing name and address of account holder. 3. Last Bill Last Bill Balance: The balance carried forward from your previous bill. Payments & Credits: Any payments made or credits applied (e.g., upfront payments or promotional bonuses). Balance: The total balance after payments and credits. 4. This Bill This section provides a detailed breakdown of the charges for your first bill: Monthly Charge for October (see point A): This is the standard monthly fee for October ($23.90). It was paid upfront during sign-up and is applied as a credit in the "Last Bill" section. Monthly Charge for November (see point B): The monthly fee for November ($23.90) is billed in advance , as Monthly Plan fees are always charged ahead for the upcoming month. Pro-rated Charges (see point C): These cover the remaining days of the previous month (16th to 30th September) when your service was active before October. In this example, the charges include $10.00 for service usage and $11.95 for the partial monthly plan fee. Additional Charges: Card Payment Processing Fee (2%): A small fee for processing card payments, shown as $0.48 in this example. 5. How to Pay Your Bill If you haven’t set up direct debit, refer to the following payment methods: Auto Direct Debit: Set this up for automatic payments to ensure timely payment. BPAY: Use the BPAY details listed on your invoice for payment through your bank. Bank Transfer: Manually transfer funds using the bank details provided on your bill. Online Payment: Log in to your E.Tel account to pay securely online. Please make sure to pay your bill by the due date (26th October) to avoid any late fees.