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Planning to spend time in Australia? Make sure you get your sim card before you land. Be prepared for your Aussie adventure alongside thousands of others like you. AUSTRALIA AWAITS Your SIM is ready! ✅ Start setting up your Aussie life ✅ Data and full mobile service as soon as you land ✅ No lock-in contract Explore Mobile Deals Free international calls back home Fast & reliable network Australia’s trusted mobile plans No contract, cancel anytime CHOOSE YOUR MONTHLY E.TEL MOBILE PLAN Get your eSIM today Your billing starts when you activate your eSIM Amazing Price 30GB $23.90/mth Unlimited national calls & SMS 200mins free international calls No lock-in contract Price doesn’t change Easy eSIM activation Set up your Aussie life Data as soon as you land One of the fastest providers in Australia Buy Now Most Popular 45GB $29.90/mth Unlimited national calls & SMS 250mins free international calls No lock-in contract Price doesn’t change Easy eSIM activation Set up your Aussie life Data as soon as you land One of the fastest providers in Australia Buy Now Best Value 80GB $44.90/mth Unlimited national calls & SMS 250mins free international calls No lock-in contract Price doesn’t change Easy eSIM activation Set up your Aussie life Data as soon as you land One of the fastest providers in Australia Buy Now Be ready for Australia Contact us today! Contact Now Choose your mobile plan 1 Get your eSIM today 2 Activate your eSIM prior to your departure 3 Data and full mobile service as soon as you land 4 A MUST HAVE BEFORE YOUR TRIP TO AUSTRALIA HEAR FROM OUR HAPPY CUSTOMERS! Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Ready for Australia? Don't fall for expensive mobile plans on arrival, Join E.Tel Mobile today! No lock-in contracts, loads of data & no hidden fees. Contact Now Explore Deals support@etel.com.au PO Box 6093 North Sydney NSW 2059 Australia facebook.com/auetel

Looking for a low-cost SIM plan? E.Tel offers affordable SIM-only plans with Optus network reliability, keep your number and enjoy great savings. Value 20GB $15 for first three months. Reverts to standard rate of $25.90 for 20GB thereafter. Offer ends 30th September 2025. New customers only. Plan Inclusions 20GB data Lots of data for one of Australia's lowest monthly fees Unlimited calls and text across Australia \Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 100mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 30th September 2025 Unlimited national calls & SMS 100mins free international calls No lock-in contract Exclusive to Facebook customers Free eSIM or physical SIM Keep your existing number Powered by Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. CUSTOMER CARE THAT ACTUALLY CARES We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Frequently asked questions Travel eSIM New Number Plan Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans What is a Travel eSIM? An E.Tel Travel eSIM is a digital SIM you install on your phone by scanning a QR code. Most phones made after 2018 can handle eSIMs. Once added, it connects to our partner networks overseas and your plan starts when you first connect abroad. It helps you avoid expensive roaming charges, gives you flexibility to choose data packs for your destination, and makes it easy to manage your usage without surprises. There is no physical SIM to swap, and you can usually keep your main number active for calls and SMS while using the E.Tel eSIM for data, as long as your phone is unlocked and eSIM compatible. How does a Travel eSIM work? Using an E.Tel Travel eSIM is easy. After purchase, we email the eSIM and instructions to you. eSIMs can be installed and working with just one click. You can also add it by scanning the QR code that we send you. Your plan only starts when you arrive at your destination. The moment you land you can connect instantly to our partner networks, so you can use maps, messaging, browsing, straight away. How do I know if my phone can use an eSIM? To check eSIM compatibility, dial *#06#. If your phone supports eSIM, a 32-digit EID number will appear on your screen. Is Travel eSIM the same as roaming? Unlike traditional roaming that hits you with those hefty charges while you're abroad, travel eSIMs are a game changer. Here's what makes them cool: Cost Savings: Say goodbye to crazy roaming fees by picking local data plans that fit your trip. Flexibility: Switch up your data packages on the fly without having to mess with SIM cards. Control: Keep tabs on your data use and spending, so you won't get hit with surprise charges. In short, travel eSIMs are a smarter and easier way to stay connected when you're traveling compared to old-school roaming. When should I buy and activate my Travel eSIM? We recommend ordering your eSIM before you travel so you have it ready before landing. We recommend installing it on the day before departure, while you are connected to WiFi. Activation happens automatically when you connect overseas, so you will not lose any days from your plan before your trip. How much data do I need while travelling? It depends on your usage: Light use: such as messaging and emails usually needs about 1 to 3 GB per week. Moderate use: such as browsing, social media, or maps needs around 5 to 10 GB per week. Heavy use: such as streaming or video calls can require 15 GB or more per week. What happens if I run out of data? If you use up your data before your plan expires, you can simply purchase another Travel eSIM plan. Most of our eSIMs can be topped-up. Your SIM will stay active and you will just switch to a new data pack. What happens when my plan expires? Your data will stop working when the plan period ends. If you would like to continue using data, simply top it up, or purchase another Travel eSIM plan from E.Tel. How do I activate my Travel eSIM when I land? Simply scan your eSIM QR code to add the eSIM to your phone, turn on mobile data and data roaming, and you will connect automatically to the local network.

Find the best value SIM only mobile plans with E.Tel. Enjoy unlimited calls and texts, more mobile data, and flexible options on the reliable Optus network. Explore our top-rated mobile plans designed to offer maximum value for money. Switch to E.Tel today. SIM-ONLY PLANS Unbeatable Monthly SIM Plans More mobile data, loads of inclusions, transparent pricing, for some of the lowest monthly fee mobile sim only plans in Australia $24.90 - Save $44 in first 3 mnths 25GB $10/mth Free data roaming included* 100mins free international calls No lock-in contract View Details Buy Now Unlimited calls & SMS across Australia Number transfers and new numbers only eSIM and physical SIM options Free travel eSIM included - save up to $150 on roaming* Powered by Optus $29.90 - Save $29 in first 3 mnths 40GB $20/mth Free data roaming included* 200mins free international calls No lock-in contract View Details Buy Now Unlimited calls & SMS across Australia Number transfer and new numbers only eSIM and physical SIM options Free travel eSIM included - save up to $150 on roaming* Powered by Optus $38.90 - Save $56 in first 3 months 60GB $20/mth Free data roaming included* 300mins free international calls No lock-in contract View Details Buy Now Unlimited calls & SMS across Australia Number transfer and new numbers only eSIM and physical SIM options Free travel eSIM included - save up to $150 on roaming* Powered by Optus UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged mobile phone plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Write a Review

Switch to Australia’s most affordable SIM only mobile plans on the trusted Optus network. Bring your number with you and enjoy reliable service at great value. Value 25GB Exclusive plan for new customers only. Switch to E.Tel today to start saving on your mobile plan with some of Australia's lowest monthly fees! Plan Inclusions 25GB data Lots of data for one of Australia's lowest monthly fees. Speed is uncapped, powered by the fast and reliable Optus network. Free bonus travel eSIM* Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM offer for further details. Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 100 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Monthly fees beging only after activation. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries NEW CUSTOMERS ONLY Free data roaming included* 100mins international calls No lock-in contract Unlimited calls & SMS across Australia Keep your existing number eSIM and physical SIM options Uncapped superfast speeds Powered by optus Buy Now SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Write a Review UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Value 40GB $20.00 for first three months. Reverts to standard rate of $29.90 for 40GB thereafter. Offer ends 31 May 2026. New customers only. Plan Inclusions 40GB data Lots of data for one of Australia's lowest monthly fees. Speed is uncapped, powered by the fast and reliable Optus network. Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 200 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer. Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 31 May 2026 Free data roaming included* 200mins international calls No lock-in contract Unlimited calls & SMS across Australia Number transfers and new numbers eSIM and physical SIM options Free travel eSIM included* - Save up to $150 on roaming* Powered by Optus Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Write a Review Frequently asked questions Travel eSIM New Number Plan Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans What is a Travel eSIM? An E.Tel Travel eSIM is a digital SIM you install on your phone by scanning a QR code. Most phones made after 2018 can handle eSIMs. Once added, it connects to our partner networks overseas and your plan starts when you first connect abroad. It helps you avoid expensive roaming charges, gives you flexibility to choose data packs for your destination, and makes it easy to manage your usage without surprises. There is no physical SIM to swap, and you can usually keep your main number active for calls and SMS while using the E.Tel eSIM for data, as long as your phone is unlocked and eSIM compatible. How does a Travel eSIM work? Using an E.Tel Travel eSIM is easy. After purchase, we email the eSIM and instructions to you. eSIMs can be installed and working with just one click. You can also add it by scanning the QR code that we send you. Your plan only starts when you arrive at your destination. The moment you land you can connect instantly to our partner networks, so you can use maps, messaging, browsing, straight away. How do I know if my phone can use an eSIM? To check eSIM compatibility, dial *#06#. If your phone supports eSIM, a 32-digit EID number will appear on your screen. Is Travel eSIM the same as roaming? Unlike traditional roaming that hits you with those hefty charges while you're abroad, travel eSIMs are a game changer. Here's what makes them cool: Cost Savings: Say goodbye to crazy roaming fees by picking local data plans that fit your trip. Flexibility: Switch up your data packages on the fly without having to mess with SIM cards. Control: Keep tabs on your data use and spending, so you won't get hit with surprise charges. In short, travel eSIMs are a smarter and easier way to stay connected when you're traveling compared to old-school roaming. When should I buy and activate my Travel eSIM? We recommend ordering your eSIM before you travel so you have it ready before landing. We recommend installing it on the day before departure, while you are connected to WiFi. Activation happens automatically when you connect overseas, so you will not lose any days from your plan before your trip. How much data do I need while travelling? It depends on your usage: Light use: such as messaging and emails usually needs about 1 to 3 GB per week. Moderate use: such as browsing, social media, or maps needs around 5 to 10 GB per week. Heavy use: such as streaming or video calls can require 15 GB or more per week. What happens if I run out of data? If you use up your data before your plan expires, you can simply purchase another Travel eSIM plan. Most of our eSIMs can be topped-up. Your SIM will stay active and you will just switch to a new data pack. What happens when my plan expires? Your data will stop working when the plan period ends. If you would like to continue using data, simply top it up, or purchase another Travel eSIM plan from E.Tel. How do I activate my Travel eSIM when I land? Simply scan your eSIM QR code to add the eSIM to your phone, turn on mobile data and data roaming, and you will connect automatically to the local network.

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Value 30GB $15.00 for first three months. Reverts to standard rate of $26.90 for 30GB thereafter. Offer ends 30th September 2025. New customers only. Plan Inclusions 30GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 200 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 30th September 2025 Unlimited local calls, SMS & MMS 200mins free international calls No lock-in contract Number transfers and new numbers only Free eSIM or physical SIM Keep your existing number Connect in minutes Powered by the reliable Optus network Buy Now UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. JOIN THOUSANDS OF HAPPY CUSTOMERS We understand the importance of having great customer service. Which is why some of the best people in the biz are ready to help you out with all things E.Tel Mobile. ✅ Super short wait times (typically under 1 minute) ✅ Easy to speak with an actual human (unlike every other mobile company) ✅ Aussie based call centre to quickly answer questions regarding your mobile plans Our prices may be low, but you'll never get anything less than the highest level of service. Write a Review Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Frequently asked questions Travel eSIM New Number Plan Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans What is a Travel eSIM? An E.Tel Travel eSIM is a digital SIM you install on your phone by scanning a QR code. Most phones made after 2018 can handle eSIMs. Once added, it connects to our partner networks overseas and your plan starts when you first connect abroad. It helps you avoid expensive roaming charges, gives you flexibility to choose data packs for your destination, and makes it easy to manage your usage without surprises. There is no physical SIM to swap, and you can usually keep your main number active for calls and SMS while using the E.Tel eSIM for data, as long as your phone is unlocked and eSIM compatible. How does a Travel eSIM work? Using an E.Tel Travel eSIM is easy. After purchase, we email the eSIM and instructions to you. eSIMs can be installed and working with just one click. You can also add it by scanning the QR code that we send you. Your plan only starts when you arrive at your destination. The moment you land you can connect instantly to our partner networks, so you can use maps, messaging, browsing, straight away. How do I know if my phone can use an eSIM? To check eSIM compatibility, dial *#06#. If your phone supports eSIM, a 32-digit EID number will appear on your screen. Is Travel eSIM the same as roaming? Unlike traditional roaming that hits you with those hefty charges while you're abroad, travel eSIMs are a game changer. Here's what makes them cool: Cost Savings: Say goodbye to crazy roaming fees by picking local data plans that fit your trip. Flexibility: Switch up your data packages on the fly without having to mess with SIM cards. Control: Keep tabs on your data use and spending, so you won't get hit with surprise charges. In short, travel eSIMs are a smarter and easier way to stay connected when you're traveling compared to old-school roaming. When should I buy and activate my Travel eSIM? We recommend ordering your eSIM before you travel so you have it ready before landing. We recommend installing it on the day before departure, while you are connected to WiFi. Activation happens automatically when you connect overseas, so you will not lose any days from your plan before your trip. How much data do I need while travelling? It depends on your usage: Light use: such as messaging and emails usually needs about 1 to 3 GB per week. Moderate use: such as browsing, social media, or maps needs around 5 to 10 GB per week. Heavy use: such as streaming or video calls can require 15 GB or more per week. What happens if I run out of data? If you use up your data before your plan expires, you can simply purchase another Travel eSIM plan. Most of our eSIMs can be topped-up. Your SIM will stay active and you will just switch to a new data pack. What happens when my plan expires? Your data will stop working when the plan period ends. If you would like to continue using data, simply top it up, or purchase another Travel eSIM plan from E.Tel. How do I activate my Travel eSIM when I land? Simply scan your eSIM QR code to add the eSIM to your phone, turn on mobile data and data roaming, and you will connect automatically to the local network.

In partnership with the Seniors Card program in every state and territory, E.Tel Mobile gives Aussies what they really need, affordable sim-only mobile plans that don't try to push ever increasing monthly fees. Value 30GB Promo $9.90 rate for 3 months, then reverts to the standard rate of $23.90/month. This discount is provided in partnership with Seniors Card WA. WA SENIORS CARD HOLDERS 30GB $9.90/mth Unlimited local calls, SMS & MMS 200mins free international calls No lock-in contract Keep your existing number Free travel data roaming included* Top-rated customer support Free eSIM and physical SIM options Powered by Optus Buy Now Plan Inclusions 30GB data & Unlimited data banking Plenty for calls, browsing, emails, keeping in touch on video Speed is uncapped, powered by the fast and reliable Optus network Free bonus travel eSIM Save up to $150 worth of roaming fees! Within the first 6 months, claim a free 30 day travel eSIM to a destination of your choice. See E.Tel Bonus Travel eSIM Offer for further details. Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 200mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM. *Free 30-day Travel eSIM and roaming savings offer subject to eligibility. Travel eSIM options, pricing equivalents, and availability may change without notice. See full offer terms: E.Tel Bonus Travel eSIM Offer . Terms & Fair Use Policy Apply Critical Information Summaries SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Write a Review Want a Different Plan? Need more data? Use promo code SENIORSWA on any of our other plans to get a special discount at checkout! Explore Mobile Deals KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

Enjoy Australia's most affordable SIM only mobile plans on the reliable Optus network. Keep your number and start enjoying great savings today. Value 25GB $10.00 for first three months. Reverts to standard rate of $25.90 for 25GB thereafter. Offer ends 28 Febr. New customers only. Plan Inclusions 25GB data Lots of data for one of Australia's lowest monthly fees Speed is uncapped, powered by the fast and reliable Optus network Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 100 mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Monthly fees begin only after activation. Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM Terms & Fair Use Policy Apply Critical Information Summaries Offer ends 28 February 2026 Unlimited local calls, SMS & MMS 100mins free international calls No lock-in contract Number transfers and new numbers only eSIM or physical SIM options Keep your existing number Connect in minutes Powered by Optus Buy Now SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Write a Review UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first.

In partnership with the Seniors Card program in every state and territory, E.Tel Mobile gives Aussies what they really need, affordable sim-only mobile plans that don't try to push ever increasing monthly fees. Value 25GB Exclusive $9.00 rate for 3 months, then reverts to the standard rate of $23.90/month. This offer is exclusive for Seniors/Carers. Plan Inclusions 25GB data. Plenty for calls, browsing, emails, keeping in touch on video Unlimited calls and text across Australia Unlimited standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia. Standard national MMS also included. Free international calls 100mins free international calls to 75 destinations Perfect for keeping in touch with friends and family overseas. Month-to-month, no lock-in contract Your Billing Cycle is from the 1st day to the last day of each month Free eSIM or physical SIM Get eSIM instantly in your inbox, or receive a physical SIM in the mail, all free of charge. Check if your phone supports eSIM . Terms & Fair Use Policy Apply Critical Information Summaries EXCLUSIVE FOR SENIORS/CARERS Unlimited local calls, SMS & MMS 100mins free international calls No lock-in contract Promotional rate for seniors and carers Keep your existing number Customer support that listens Powered by Optus eSIM and physical SIM options Buy Now Want a Different Plan? Need more data? Use promo code SENIORS on any of our other plans to get a special discount at checkout! Explore Mobile Deals KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Can I transfer my existing number to E.Tel? Yes, transferring your number is easy! Simply provide your account details from your current mobile service provider when you activate your SIM. Transferring your mobile number takes about 15 minutes if your provided information matches at your current provider, which means you can start saving straight away. What network does E.Tel operate on? E.Tel Mobile operates on the fast and reliable Optus network which covers 98.5% of the Australian population. We're so confident about our network that we offer a 30 day network guarantee, see https://www.etel.com.au/coverage. We don't just offer amazing rates on such a high quality network, our speed is also uncapped! Can I make international calls? Yes, all our plans can make international calls, including free international call minutes to 75 countries including: Algeria, American Samoa, Argentina, Bangladesh, Belgium, Bermuda, Bhutan, Brazil, Brunei, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Kazakhstan, Korea South, Kuwait, Laos, Lebanon, Macau, Malaysia, Malta, Mariana Is, Martinique, Mexico, Morocco, Myanmar, Nepal, New Zealand, Norway, Pakistan, Paraguay, Peru, Philippines, Pitcairn Is, Poland, Portugal, Puerto Rico, Romania, Saudi Arabia, Singapore, Slovakia, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK, Uruguay, US Virgin Islands, USA, Venezuela, Vietnam That's impressive value considering our incredibly low monthly fees! Check your plan's Critical Information Summary to find out your plan's included value for international calls. Once you use up the free international call minutes, you can continue to make international calls at the standard international call rates, which can be found here. Is there international roaming? Absolutely! We're here to help make your holidays easy, all E.Tel services can have international roaming activated when you simply give us a call a few days before you travel. Charges for international roaming depend on which destination you visit, and the best thing about it is that you only pay for what you use; perfect for people who mostly need to receive calls or texts and use maps from time to time. See our international roaming page for further information. E.Tel also provides super affordable Travel eSIM services so that you can get access to data almost anywhere in the world! Visit our Travel eSIM page for further details. Is there a contract term? With some of the lowest monthly fees in Australia for SIM only mobile plans, we don't need a contract term because you won't want to leave! Cancel at any time and your mobile plan will cease when your current period ends. How long does it take to receive my new E.Tel SIM? If you order an eSIM, you get it immediately in your mailbox so you can start saving with our plans straight away! If you need a physical SIM, Australia Post takes approximately 2-7 working days depending on your area. Express Post is available for a small fee. What happens when I exceed the data allowance? We don't want our customers to run out of data because unhappy customers are bad for business, which is why we send more usage notifications than other providers. This way, our customers have more mobile data when they need it! We also have some of the lowest excess data charges in Australia. Please check your plan's page and Critical Information Summary to find out the rates and charges of your plan. You can also log into your account to find the Critical Information Summary. If you require plans with no excess data charges, please check our website for 28 day plans, or alternatively call our customer support team on 1300 383 588 to find out the most suitable plan for you. What's the billing cycle and charge? Monthly Plan Users At E.Tel we like to keep things simple. Our monthly plan Billing Cycle is from the first day to the last day of each month. The Monthly Plan fee is charged in advance. Your first monthly fee and all your service inclusions are adjusted on a pro-rated basis (proportionally) depending on the remaining days of your service start month. Example: If you join on the 26th of August, your first month's charge, data allowance and allowance for included services is multiplied by 6/31 (6 = remaining days in August, 31 = total days in August. 30-day or 28-day Plans You will be charged for a new service period every 30 days/28 days or when you run out of Call or Data allowance, whichever comes first. SAVE WITH CONFIDENCE AUSTRALIA'S TOP-RATED MOBILE PLANS Good customer service as all my questions regarding my data usage was answered promptly I switched recently to Etel and I’m so happy with their service The enternet is great and the coverage is of mobile network is way better than other competitors by Alex I. on 25 Aug, 2025 Great service! Affordable price and I really wish I switched earlier! by Nicholas M. on 07 Jul, 2025 Why pay more than double for the same service and get poor customer service? E.tel are great value for money, they answer the customer service number quickly and fix problems. by Kenny A. on 07 Jan, 2025 I have been with E.Tel for more than 10+ years. I enjoy the flexible mobile plans and reliable services. E.Tel takes care of both high valued and low valued customers. The call centre is very helpful and quickly helped me to update personal details. I have recommended my friends to consider E.Tel Mobile services which is quite competitive and value for money in the market place. by Tom T. on 14 Feb, 2025 Very quick on replying and resolving my request. And fast communicate with me. Sincere thanks from an E-Tel user or 20 years. You are an angel on the sky. Uncanditionally happy. Thank you, Etel. by Ming L. on 27 Feb, 2025 Very helpful and responsive customer service. Cheapest plans on the market. Have referred many friends and family. by Michael B on 1 Apr, 2025 My issue was solved quicky and pleasantly with timely follow-up. Thank you. by Bob H. on 09 Aug, 2024 A great provider. The best price and quality service. by Noel H. on 06 Feb, 2025 Very helpful and easy to connect by Ruel C. on 10 Oct, 2024 E.Tel is the best Phone provider I have had in 5 years, nothing is too much trouble. Support is quick and helpful and their plans are reasonable and cost effective even for pensioners. Well done E.Tel, I don't give out these comments very often, but they are deserved. by David F. on 29 Jul A competent telco with very good value plans. Running on the Optus network. Very quick process in bringing my phone number over and activating my eSIM. About 15 minutes total. by John M. on 06 Sep, 2024 Should have switched earlier. E.Tel is a competitive alternative to the mainstream service provides. It has great network coverage, lower costs, and the company staff are easy to access and super responsive. by Jessica S. on 04 June, 2024 Joined E Tel today as my previous provider doubled my monthly payment as they no longer do a small data plan. I am a senior and only use about 2gb a month so very happy I found E Tel on website. Great small data sim only plans and number was ported in 10 mins. Easy to set up and $3 for first month. Cant go wrong with that offer. Thanks again. by Neil on 06 Sep, 2024 Good value for money! ETEL has one of the best plan values in the market, and they generously give free bonuses and discounts on the service. by Justin Y. on 15 Apr The first choice for Australian road trips! I bought a different telecommunications company with my friend. No matter how remote the place is, we have signal. Etel is really amazing. by Ung S. on 19 Jun, 2024 Very satisfied with customer service. by Edel R. on 23 Jan, 2025 Great value for money mobile package. Highly recommend it anyone looking for flexible and affordable mobile package. by Kurt Y. on 15 Sep, 2024 I have been using e-tel for the last few months and I am very pleased with the service overall. When I need support the staff are very helpful and friendly. Communication with them was simple and fast. I would highly recommend :) by Sophie W. on 23 Jul, 2025 Unbeatable prices and reception, also great customer service. Wish I had discovered them sooner by Emilia S on 07 Nov, 2024 10/10 customer service and only took a few mins to transfer my number across by Max T. on 15 Apr, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Great coverage, affordable prices and ported my number across from another carrier in 15 minutes! You can’t beat them! by Saba K. on 06 Mar, 2024 Very Quick Response to my Email. Easy to deal with! by Peter B. on 18 Sep, 2024 Fantastic experience with Etel. by Eason Z. on 28 Mar, 2025 Marvellous! Lady was wonderful, service was terrific. E.Tel should get 6 stars. by Colin D. 26 Jun, 2024 Stoked with the service from etel. I was so over customer service problems with other servers. Since using etel, it’s all so easy and streamline process. I had one small issue from my phone and I was instantly talked through how to rectify the issue. I’ve never been happier! I’ve recommended etel to all my family & friends. by Amy T. 15 Feb, 2024 International roaming, easy to get it activated before you leave Australia by Paul G. on 13 Nov, 2024 I would like to say that the support staff at eTel are amazing and really do their best to assist. I had a lot of trouble with my previous provider rejecting the requests to port over my number. The staff at eTel worked hard to get the matter settled. I can only say they are very efficient and helpful. Thank you eTel! by Thea W. on 06 Nov, 2024 Good service - better than hoped for result. Thanks for listening to your clients. by Brian T. on 27 Aug, 2024 Easy setup of overseas roaming and assistance with phone settings by Robert D. on 07 Sep, 2025 In this day and age it's refreshing to get quick and professional, friendly service. The back office follow up at ETel is on the ball so happy to give them a big wrap and 5 stars. by Dennis B. on 27 Feb, 2025 Very happy with the service provided to assist with porting numbers from Telstra, to E-tel and the simple process of activating a sim. Excellent customer service to date which is a very refreshing change by Anna M. on 24 Sep, 2024 Etel provide fast personal service, all queries are handled in a courteous manner. Thanks x by V S on 20 Aug, 2024 Reasonable pricing and data allowance. Prompt customer support provided while on roaming. Overall a good service provider. by Alphonse D. on 24 Feb, 2025 I changed to Etel from Vodafone few months ago. My area has very bad reception , cannot even make phone calls. Sometimes cannot even have a single bar ,only showing sos...After using etel I finally see some receptions at my place. Now I can make phone calls, the speed is good and stable. Very happy with it! by Michelle J. on 08 Apr My experience was fantastic nice people on the phone very friendly and polite. by Alan J. on 07 Jan, 2025 Great service and really helpful customer support. Would highly recommend. by Sophie C. on 08 Feb, 2024 Excellent and superb customer service experience! The staff picked up my call within seconds, solved the problem efficiently and professionally, and even provided Mandarin at your service. by Wenbin X. on 20 May, 2024 Each person in our company has an Etel phone number! Convenient and easy to use! by Charles L on 07 Jun, 2024 Great customer service team! So quick at replying to my request and was so lovely! by Hannah M. on 19 Feb, 2025 Customer care responded fast and helpful as always, cheap plan but signal is good. I've been using Etel for 3rd year. Keep it up. by Sandy T. on 19 Aug I have been using them since 2020. Their customer service is getting better and better. Quick responses. by Ben M. on 30 Nov, 2024 It’s been easy and reliable for me. E tel is all I need. I can finally say goodbye to problems. Best of all, it’s cheap . I don’t need to pay more for stability . by Swan L. on 14 Nov Customer service is very helpful. Very happy with E Tel by Barrie D. on 14 Nov, 2024 Service was easy to establish, good friendly staff. by Phil O on 30 Nov, 2024 Great service. The company not only welcomes new customers, but also making porting out easy and smooth. I am happy with e.Tel (An Optus MVNO). Highly recommended. by N Y on 30 Aug, 2024 Have just changed over to eTel and are very happy with the service provided to date. I had a query relating to my first bill and in speaking with Janine my queries were answered to my satisfaction in a professional manner. I live in the Perth metro area and have had no issues with my mobile reception. by Stephen B. on 16 Aug, 2024 Great service and prompt customer service. Considering very affordable price compared with other provider, customer service is superb responsive. by Dr Chowdhury H. on 08 Oct, 2024 I have managed to transfer my present mobile provider to E.Tel Mobile within a day or less as it is much cheaper. The transfer was done very quickly and smoothly. The service was excellent. Well done!!!!! by Gabriella Y. on 18 Mar, 2025 Very friendly and responding customer service, best offer I've found in Australia by Ehab B. on 18 Nov, 2024 Very active and prompt customer support, we are using their services for more than 4 years :) by Abdullah R. on 21 Jan, 2025 Write a Review

Find all the support you need for your E.Tel home internet service, including FAQs, troubleshooting tips, and a step-by-step modem setup guide. Get quick answers and stay connected with our comprehensive support resources. Need help understanding your bill? We've got you covered! Need Help? How to read your bill? Reading your bill for the first time might feel confusing, but don’t worry! At E.Tel, we keep billing simple and transparent. Below is an example of a first bill and everything you need to know to understand it clearly. Billing Schedule Your bill will be issued mid-month (e.g., on the 10th). Payment is due by the 26th of the same month, giving you time to review your bill. Unlike 28-day billing cycles, which result in 13 bills per year, our billing is monthly—so you’re only charged 12 times a year. Billing Cycle for Monthly Plans Monthly plan fees are charged in advance . If your service starts partway through a month, your first bill will include pro-rated charges for the remaining days of your start month. Frequently asked questions Travel eSIM New Number Plan Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans What is a Travel eSIM? An E.Tel Travel eSIM is a digital SIM you install on your phone by scanning a QR code. Most phones made after 2018 can handle eSIMs. Once added, it connects to our partner networks overseas and your plan starts when you first connect abroad. It helps you avoid expensive roaming charges, gives you flexibility to choose data packs for your destination, and makes it easy to manage your usage without surprises. There is no physical SIM to swap, and you can usually keep your main number active for calls and SMS while using the E.Tel eSIM for data, as long as your phone is unlocked and eSIM compatible. How does a Travel eSIM work? Using an E.Tel Travel eSIM is easy. After purchase, we email the eSIM and instructions to you. eSIMs can be installed and working with just one click. You can also add it by scanning the QR code that we send you. Your plan only starts when you arrive at your destination. The moment you land you can connect instantly to our partner networks, so you can use maps, messaging, browsing, straight away. How do I know if my phone can use an eSIM? To check eSIM compatibility, dial *#06#. If your phone supports eSIM, a 32-digit EID number will appear on your screen. Is Travel eSIM the same as roaming? Unlike traditional roaming that hits you with those hefty charges while you're abroad, travel eSIMs are a game changer. Here's what makes them cool: Cost Savings: Say goodbye to crazy roaming fees by picking local data plans that fit your trip. Flexibility: Switch up your data packages on the fly without having to mess with SIM cards. Control: Keep tabs on your data use and spending, so you won't get hit with surprise charges. In short, travel eSIMs are a smarter and easier way to stay connected when you're traveling compared to old-school roaming. When should I buy and activate my Travel eSIM? We recommend ordering your eSIM before you travel so you have it ready before landing. We recommend installing it on the day before departure, while you are connected to WiFi. Activation happens automatically when you connect overseas, so you will not lose any days from your plan before your trip. How much data do I need while travelling? It depends on your usage: Light use: such as messaging and emails usually needs about 1 to 3 GB per week. Moderate use: such as browsing, social media, or maps needs around 5 to 10 GB per week. Heavy use: such as streaming or video calls can require 15 GB or more per week. What happens if I run out of data? If you use up your data before your plan expires, you can simply purchase another Travel eSIM plan. Most of our eSIMs can be topped-up. Your SIM will stay active and you will just switch to a new data pack. What happens when my plan expires? Your data will stop working when the plan period ends. If you would like to continue using data, simply top it up, or purchase another Travel eSIM plan from E.Tel. How do I activate my Travel eSIM when I land? Simply scan your eSIM QR code to add the eSIM to your phone, turn on mobile data and data roaming, and you will connect automatically to the local network.

Stay safe with E.Tel's Scam Awareness page. Learn how to identify and protect yourself from common scams targeting mobile users. Get tips on safeguarding your personal information and find resources for reporting fraudulent activity. E.Tel prioritises security above all for our customers. Be Aware of Scams Need Help? Frequently asked questions Scam Awareness Scam Alert! Have you received a call or email claiming that your mobile number has been used to harass others and threatening an investigation by police or a government agency? Be wary – this is a common scam. Some Aussies are targeted by scammers pretending to be a team member of E.Tel or ACMA. If you receive one of these calls, hang up. Scammers are trying to trick you into providing your personal and financial information. E.Tel will never call you to request your personal or financial information. If you have any doubt whether a call or email you’ve received from the E.Tel is legitimate, hang up and contact our Customer Support on 1300 383 588 or at support@etel.com.au. If you’re unsure whether a call or email you’ve received from any company is genuine, contact them via the phone number or email address on their website. Do not rely on contact numbers or links that may be provided by email or SMS. If you are concerned that your identity has been compromised or you have been a victim of a scam, contact your bank immediately. What is a Scam? How can I identify a Scam? Scams are becoming more frequent with the rise of AI and it is important to stay up to date in order to protect yourself. We recommend reading ACCC’s Little Black book of Scams which identifies the top and most common scams you should know about: Investment scams (e.g. VIP "investment groups") Threat and penalty scams (e.g. Unpaid bills, road rolls) Scams to trick you into providing personal information Fake jobs, employment, or business opportunities Dating and romance scams Unexpected money or prizes Online shopping, classified and auction scams Blocking Suspicious or Unwanted Communications Every Aussie has received scam calls or SMS before. Luckily, blocking further communications from the caller is quite straightforward for most devices. Below are some instructions for Android and iOS: Android (Samsung, Google, Huawei etc.) iOS (Apple) The instructions may change depending on your device's manufacturer, please be sure to check your manufacturer's website if the above instructions do not apply for you. Mitigating Risk from Scams You can reduce and mitigate your risk to Scams by: Protecting your personal information and not sharing it with unknown or unsolicited callers; Changing default PINs and passwords on newly acquired equipment and devices; Using strong PINs and passwords (e.g. Not “1234” or “0000” or “password” etc.); Changing PINs and passwords regularly; Locking your devices with secure PINs; Ensuring that your voicemail PINs are secure; Not responding to missed calls or SMs from unknown international Numbers, unknown Australian Numbers or an unknown source; Not clicking on URLs or making return calls to telephone Numbers contained in the SMS from unknown international Numbers or unknown Australian Numbers or an unknown source; Blocking suspicious or unknown Australian Numbers or international Numbers on devices and use of Blocking services or products, where available, on landlines; and What should I do if I receive a Scam Call/SMS? You can report the scam to ACCC's Scamwatch Service at www.scamwatch.gov.au. E.Tel protects you against Unauthorised High-Risk Transactions To protect you from unauthorised high-risk transactions, additional identity authentication processes will be used to authenticate your identity, before we undertake any of the following high risk transactions: Any transaction that may result in you losing access to your service such as porting or sim swaps. Changing your account information or security information. Adding or removing a person as an Authorised Representative Disclosing of your personal, business or account security information Addition of ongoing, or a large one-off charge being applied to your account. In cases where we reasonably suspect that someone has unauthorised access to your inbox, we may impose even more stringent security measures to protect you.

In partnership with the Seniors Card program in every state and territory, E.Tel Mobile gives Aussies what they really need, affordable sim-only mobile plans that don't try to push ever increasing monthly fees. $10/mth 10GB Promo $10 rate for 10 months, then reverts to standard rate of $15/month. This special will be discontinued soon, after purchase you must activate before 31st of January to enjoy this plan. Plan Inclusions 10GB data. Speed is uncapped, often over 200Mbps Extra data only $5/GB, avoid bill shock Unlimited national calls & SMS Standard national calls to mobile, landline, 1300, 1800 and voicemail within Australia Free international calls 100mins free international calls to 75 destinations Month-to-month, no contract Your Billing Cycle is from the 1st day to the last day of each month eSIM also available Dial *#06# to quickly see if your phone is eSIM compatible. If it is, a 32-digit EID number will display on your screen. Terms & Fair Use Policy Apply Critical Information Summaries EXCLUSIVE FOR SENIORS/CARERS 10GB $10/mth Unlimited national calls & SMS 100mins free international calls No lock-in contract Promotional rate for seniors and carers Keep your existing number Customer support that listens Powered by the Optus network eSIM also available Claim Offer UNLEASH YOUR MOBILE FREEDOM WITH E.TEL Turbocharged plans, wallet-friendly prices, and a network that keeps up with your lifestyle. KEEP YOUR NUMBER Switch to E.Tel seamlessly - bring your existing number with you. LIGHTNING-FAST NETWORK Stay connected with the speedy and reliable Optus network. UNBEATABLE VALUE Get more bang for your buck with our incredible mobile plans. NO LOCK-IN CONTRACT Freedom at your fingertips - change or cancel your plan whenever you like. Frequently asked questions Travel eSIM New Number Plan Billing FAQ E.Tel Modem Guide BYO Modem Guide Home Internet Getting Started FAQ Home Internet Technical FAQ Plans FAQ Scam Awareness 28 Day Plans What is a Travel eSIM? An E.Tel Travel eSIM is a digital SIM you install on your phone by scanning a QR code. Most phones made after 2018 can handle eSIMs. Once added, it connects to our partner networks overseas and your plan starts when you first connect abroad. It helps you avoid expensive roaming charges, gives you flexibility to choose data packs for your destination, and makes it easy to manage your usage without surprises. There is no physical SIM to swap, and you can usually keep your main number active for calls and SMS while using the E.Tel eSIM for data, as long as your phone is unlocked and eSIM compatible. How does a Travel eSIM work? Using an E.Tel Travel eSIM is easy. After purchase, we email the eSIM and instructions to you. eSIMs can be installed and working with just one click. You can also add it by scanning the QR code that we send you. Your plan only starts when you arrive at your destination. The moment you land you can connect instantly to our partner networks, so you can use maps, messaging, browsing, straight away. How do I know if my phone can use an eSIM? To check eSIM compatibility, dial *#06#. If your phone supports eSIM, a 32-digit EID number will appear on your screen. Is Travel eSIM the same as roaming? Unlike traditional roaming that hits you with those hefty charges while you're abroad, travel eSIMs are a game changer. Here's what makes them cool: Cost Savings: Say goodbye to crazy roaming fees by picking local data plans that fit your trip. Flexibility: Switch up your data packages on the fly without having to mess with SIM cards. Control: Keep tabs on your data use and spending, so you won't get hit with surprise charges. In short, travel eSIMs are a smarter and easier way to stay connected when you're traveling compared to old-school roaming. When should I buy and activate my Travel eSIM? We recommend ordering your eSIM before you travel so you have it ready before landing. We recommend installing it on the day before departure, while you are connected to WiFi. Activation happens automatically when you connect overseas, so you will not lose any days from your plan before your trip. How much data do I need while travelling? It depends on your usage: Light use: such as messaging and emails usually needs about 1 to 3 GB per week. Moderate use: such as browsing, social media, or maps needs around 5 to 10 GB per week. Heavy use: such as streaming or video calls can require 15 GB or more per week. What happens if I run out of data? If you use up your data before your plan expires, you can simply purchase another Travel eSIM plan. Most of our eSIMs can be topped-up. Your SIM will stay active and you will just switch to a new data pack. What happens when my plan expires? Your data will stop working when the plan period ends. If you would like to continue using data, simply top it up, or purchase another Travel eSIM plan from E.Tel. How do I activate my Travel eSIM when I land? Simply scan your eSIM QR code to add the eSIM to your phone, turn on mobile data and data roaming, and you will connect automatically to the local network.